Customer Testimonials
Financing/leasing a car is typically a very stressful endeavor - Jack's professionalism and proactive approach made the process smooth and effortless. Thanks to Jack and Nissan of Elk Grove for coming through - will be keeping both in mind when making recommendations to family and friends.
Pat, Jhon, and Mark are such a delight to work with and always greet me with a smile on their face. I really and truly appreciate the level of customer service at Nissan.
Good
Excellent service! I bought my first car and the process was so smooth and easy!! Excellent all around!
Khanh was super professional and knowledgeable about the vehicles we were looking at. He went above and beyond in every way and we highly recommend him! We will return to him for our next vehicle.
Everyone I encounter at Nissan of Elk Grove is kind and very knowledgeable. The sales and service team go above and beyond to get me the best deal possible.
Jack’s friendly disposition and his kind demeanor made my purchase painless. Going to a dealership should be a pleasant experience. I will return to Jack every single time.
Sales reps were extremely knowledgeable and quickly got us through the purchasing process.
Will recommend to my family and friends Steven Tran at Elk Grove Nissan when purchasing a vehicle. He made the whole buying experience painless. Very professional and cordial..
Elk Grove Nissan was extremely willing to help with our specific situation: Stephan did all he could to get us the price we wanted and was very easy to work with.
Stephen was awesome!! He made this process as easy as he could and worked hard to get us exactly what we wanted.
Jack was very helpful, patient and made the experience enjoyable. Will go back again in the future!
Khan and his team are very helpful and prompt with service! No pressure and very easy to work with! Really understand and listen to customers needs.
This week has been a long week .I'm having car troubles. When I got to elk Grove Nissan to found out my car to to be replaced Kenny tsui and khan ho and Peter are life guard I was saved by 3 life saver help to get in a new car thank you thank thank so much elk team service and sale man are the best oo I can't forget the manger I didn't get your name but thank you 😍❤️🩹🕊️❤️
I was having a battery draining issue and Nissan of Elk Grove Ca. performed a battery check and found out I had a bad cell. The attendant had it right all along. The technician ran other test to make sure that was the only problem. Fixed, no problem. Thank you Nissan of Elk Grove. Great staff.
Muchas gracias a Lucy y Nissan of Elk Grove.compre una frontier usada con solo 25mil millas a muy buen precio. Mi hermana me recomendó con Lucy. Ella también compró su carro con Lucy. Estoy súper contento con el servicio y precio
Peter was a pleasure to work with. He kept me informed throughout the process of looking for the right vehicle and then making a purchase. He was knowledgeable about the vehicle as well as the warranty, and was extremely helpful. He communicated with me step by step and made the process seamless.
Nissan of Elk Grove made the car buying experience an enjoyable one! There were no hidden surprises and the salesman, Khanh was nothing short of amazing. He even offered snacks to pass the time! I mean how considerate is that! Also the coffee and soda fountain offerings were a huge come up! I highly recommend this establishment! FIVE STARS ALL THE WAY!!!!!
Both Stephen and Peter were friendly considerate and eager to serve our needs and wants Making sure we didn’t feel pressured to accept and helping us to get the best deal for us
Stephen was excellent! Provided amazing customer service, very knowledgeable about the products, friendly, responsive. Made this whole process very smooth! Will recommend anyone to Nissan Elk Grove and definitely recommend Stephen as point of contact!
Peter Phan was really helpful in showing me all the specs and features in my new car. He was super friendly and patient as he demonstrated all the specs. He answered any questions I had and made the process so smooth!
First off I would like to commend my salesman Franz Henderson. My man went above and beyond. He was transparent with every detail and honest in all aspects; I couldn’t have asked for more. Overall, my experience was great!
Always a pleasure. Staff is always kind and attentive. Perfect customer service.
Jhon was helpful, welcoming and friendly, and the service was completed promptly and well. Everything went better than I expected based on my experience in the previous center I had been to- I will absolutely be coming back to you for my future service needs. Thanks for the work and the help.
Good costumer service, friendly, respectful and excellent deals, and the Sales Agent Lucy Cortes she has been helping me and my family for the last 15 years. I highly recommend her!!!
I brought our SUV into Nissan Of Elk Grove for an oil change, but received so much more. The customer service was exceptional from the moment I arrived. My vehicle needed a Minimum 10,000 Mile Interval Service. My Service Advisor, Ms. Rebecca Del Toro explained everything to me in specific (understandable) detail. I appreciate her immensely for taking time to not only explain the service that would help improve the life of my vehicle; but also, for making my first-time visit to Nissan Of Elk Grove a very pleasant experience. Additionally, the Technicians did a wonderful job with our SUV! Also, ...
I recently had a fantastic car-buying experience at Nissan of Elk Grove, and it was largely thanks to the awesome salesman Khan Ho. From the moment I stepped onto the lot, Khan's professionalism and knowledge were evident. Khan's friendly demeanor and genuine interest in helping me make an informed decision made the entire process enjoyable and stress-free. I couldn't be happier with my new Nissan, and I highly recommend visiting Nissan of Elk Grove and asking for Khan Ho if you're in the market for a new car. His exceptional customer service truly sets him apart.
Michael F. at Nissan Elk Grove was absolutely fantastic. We were looking for a new car and were originally looking into a different car which ultimately didn’t work out. Michael listened to what we were looking for, and recommended the Nissan Ariya which ended up being perfect. Michael was very knowledgeable about the different models, and was able to tell us the difference between the Ariya and some of the other cars we had been looking into as well. He answered every question we had and was clearly very knowledgeable about everything. Michael really went above and beyond to ...
Peter & Stephen were great to work with. They were knowledgeable, quick to answer questions, and had everything ready to go before we even stepped into the dealership. David B. in Finance was quick and efficient. Overall great experience!
I've been seeing John Brooks for at least 10 years as my service advisor. His customer service is outstanding, he explains the work to be done thoroughly and with his best interest in my car. John's knowledge and professionalism are fantastic!!
Very Happy with the dealer we are customer for 16 year we keep coming back with Lucy. We purchased total of 20 cars me and my family together. Thank you Lucy
My sales person Petrisia was great, very sweet little girl. Ask for her if you need help to look for a car. I promise you’ll be happy with her.
I would like to express my utmost satisfaction and gratitude for the exceptional service I received from Franz during my recent car purchase at Elk Grove Nissan. Franz's professionalism, knowledge, and dedication truly made this experience memorable. From the very first phone conversation to setting up the appointment and finalizing the deal, Franz exhibited a level of customer service that exceeded my expectations. He was not only courteous but also incredibly knowledgeable about the vehicles and the various options available. His ability to answer all my questions with clarity and patience reassured me that I was making an informed ...
Jhon was a great help! My appointment was Hassle free and had great customer service
I would like to express my utmost satisfaction and gratitude for the exceptional service I received from Franz during my recent car purchase at Elk Grove Nissan. Franz's professionalism, knowledge, and dedication truly made this experience memorable. From the very first phone conversation to setting up the appointment and finalizing the deal, Franz exhibited a level of customer service that exceeded my expectations. He was not only courteous but also incredibly knowledgeable about the vehicles and the various options available. His ability to answer all my questions with clarity and patience reassured me that I was making an informed ...
The sales guy provided great service, good attention and patience Had your knowledge about the car
Everything went well, the servicing of my vehicle was quick and completed ahead of schedule.
Thank you Jensen and team in whole sale parts! I have had a rough Friday morning and you guys always quick to answer the phone. Patiently answer my questions of confusions and double checked my order and calling me back. Keep up the good work. Your team provides amazing service
Everyone was super helpful! They were all so kind and welcoming and khan was so amazing I’d give him more than 10 stars if I could! Everything was smooth, hassle free this dealership at Elk Grove is the best you won’t be disappointed and our finance guy was so funny he definitely should be a comedian! Thank you to everyone who helped me and got me the car I wanted!!!
The dealership has exceptional customer and is very efficient from start to finish. I would recommend this dealership to anyone searching for a new or used car. From finding the car in the model and style I wanted, to scheduling a delivery date and time. Peter was very responsive, considerate and kind. I am very impressed by his knowledge of the process, the vehicle and general customer service. Fantastic experience!!
I recently purchased my very first car from Khan Ho, and I must say, he is an exceptional dealer. As a first-time car buyer, I was filled with insecurity and uncertainty, but Khan went above and beyond to guide me through the process. His honesty and deep knowledge of the automotive industry were truly reassuring. Throughout the entire journey, from the initial purchase to the post-sale experience, Khan provided invaluable assistance and offered thoughtful suggestions. What truly stood out was his responsiveness – every time I had a question or concern, he would reply within just five minutes. Now, one week ...
Khanna was my dealer the past 6yrs.I highly recommend him .He dose a great job on getting you into a vehicle fast.Very nice and a happy person to work with.
This is an Amazing facility and the service manager Marc Lauture is awesome. Very personable and good attention to detail.
Only dealer within the area I will trust with my 2022 Altima. World class service department.
Truly exceptional service staff! Always fast service.
Kenny was super kind and helpful. Recommended what is best to get done at current mileage and didn’t try to upsell me on stuff I didn’t need. Also kept it real on my cars shape in telling me it’s great for a 13 year old car and only thing needing to be addressed are the rear tires in the not to distant future.
Peter help us out to find our favorite car , and introduce all the features for the car , he is the best and provide best customer service to buy a brand new car
Great experience! Stephen Tran was amazing selling me my Frontier and David Hildago was quite a joy with the financing. I would highly recommend.
Sales staff is very friendly. Waiting are is very clean. Did not have to haggle over the price of the car.
Great costumer service helpful just all over great experience would strongly recommend buying a car from steven
Exceptional Service from Frankz Henderson at Nissan of Elk Grove To whom it may concern, We are writing to express our gratitude for the outstanding service we received from the Internet Sales Manager, Franz Henderson of Nissan of Elk Grove, during my recent purchase of a 2023 Nissan Ariya. Franz's dedication and commitment to ensuring a smooth and satisfying buying experience were truly remarkable. Franz's exemplary service including his in-depth knowledge of the Nissan Ariya made the decision-making process easy. He patiently answered all my questions and guided me through the features and options. It was open communication throughout ...
Technical problem has been solved. Few lights were coming on dashboard.
I am very pleased with the service that I received, and with the technician who assisted me. (Aaron) He was very professional, and offered solutions to my vehicles needs. I am very impressed and look forward to doing business with Nissan of Elk Grove again.
Petrisia was very helpful and encouraging in my whole experience. I would definitely recommend her to my friends and family looking to buy a new car. She’s amazing!
awesome sauce!!!
I have no words other than it completely exceeded my expectations. Patrick was absolutely amazing and was extremely knowledgeable and explained what was wrong with my car. I'll definitely be back. He made the experience so worth it.
Stephen was great, just wish I would have got more for my trade in but other than that they were good !
Patrick was awesome and very helpful. Made me feel very comfortable with trusting Nissan to fix my car. Felt very taken care of by Patrick and by my whole experience. Will be coming back here for all of my cars necessities
Excellent customer service. She take care of her customer She so patience Helpful Very honest Happy to deal with Approachable Kind
Iam so happy I bought the Sentra. I reserved a Toyota Corolla. I hear a lot people were talking how beautifull the New Sentra was so we stop by just to look at it . Thanks God we met Lucy. She showed us all the features . She took the time . We dwcided tonpurchwd the Sentra over the Corolla . The sentra more car for your money and a lot more beautifull. Thank you Lucy
My sell person Lucy was great . She went above beyond to hel us to get the best deal on the sentra. She was very knowledgeable and very honest
Please everyone, don't lose your investment in forex trade/Bitcoin.. Go with a proven legitimate trading expert that allows you unrestricted access to your account. I recommend Mrs Eliana Russel to anyone in need of a reliable account manager because she has really helped me and got me restored from previous loses and it's been cool all the way investing under her platform. I am making weekly Profit of $20,500 with an investment of $2000 Email:[email protected] WhatsApp +17734138075
Khan did a great job and was a pleasure to work with. Him and Mo made the buying experience easy and almost enjoyable. Crazy as that sounds. They were ready to make deals. Highly recommend!
I had a great experience buying my new car! Thanks to Petrisiia and Sandra. They helped a lot with explaining everything with details.
Great customer Service at Nissan of Elk Grove. Our Sales Rep Lucy Cortes was very friendly and professional. Lucy responded quickly to my online vehicle inquiry and answered my questions in detail (very knowledgeable) and an actual video of the car was emailed to me. We purchased the vehicle the very next day with Lucy, purchase was smooth, no issues . Highly recommend Lucy Cortes at Nissan of Elk Grove if you're looking to buy a new or used vehicle. Our purchase was a 2023 Nissan Sentra SV.
Our point of contact Kenny was the most helpful person ever. He made an otherwise stressful situation fly so smooth that we were encouraged to continue going to this Nissan for future car maintenance issues.
Awesome customer service
Bought my first car here 11 years ago, came back today and found my new car, first one I saw and I fell In love. Great selection and amazing staff!
Awesome
As usual, the service was outstanding. Timely and very courteous
Very pleased with the staff
Jack was a great sales man and was upfront and honest.
It was very good I liked the services and the people helped me a lot.
Thank you to whoever serviced our vehicle and to Kenny Tsui for being very informative and courteous.
Franz at Nissan of Elk Grove made it a great experience to purchase a vehicle for our family
Come see Grant their finance manager and khanh Ho the best sales man and was professional and fast and make sure we are taking care of and knowledge of their cars and also what we needed at the time of purchased
Kenny and Nissan of Elk Grove are awesome! Kenny's advice and guidance helped us save thousands of dollars in car repair costs. He and his team also had outstanding customer service. Kenny regularly called and messaged us (even on his day off) and gave us advice or updates. When he was out, he made sure someone was covering for him. Excellent service, Kenny! Nissan of Elk Grove, you should be proud of him and his team.
There are a lot of good benefits being at this location. The sales reps are very helpful as well. We dropped off our car for items missing in the car and a cigarette smell. I was hoping we would get the car fully charged prior to getting it since it took an extra day because the weather straps had not come in yet. Also the skull sign that says to air out the car was still on so I'm not sure if the car was ventilated prior to us getting the car. We had to call multiple times to ...
Friendly and attentive with the customers. Knowledgeable about car sales. Answered all inquiries from the customer, overall good work.
Service was completed as promised. I am always treated respect & courtesy.
This is my 3 time buying a car from Nissan. Walked in and was greeted right away. I knew what I wanted and I was in and out with in two hours. Happy customer here. Franz made this car buying experience memorable. Definitely recommend him and Nissan to anyone. Keep up the great work!
Peter that helped me with the test drive was very pleasant and Khanh that did my quotation has a good personality as well. They were both very helpful.
The staff was very friendly and accommodating. My car was done quicker than expected and it was an overall great experience.
Franz Henderson was such a great employee as well as an amazing individual. He created such a welcoming environment and made me feel comfortable at the Elk Grove Nissan location. Franz made me want to come back again to this Nissan location. Thank you so much to him for a pleasurable experience!!
Everyone is friendly, professional, patient which is a an excellent quality when purchasing a vehicle, Petrisia was really helpful, she went the extra mile to help with our purchase, also Peter.
Great lovely enjoyed every part very help full exsplain everything, didn't spend all day in dealership.
Friendly and knowledgeable… Nissan make this guy employee of this month…you buy, from quality people not just companies and he’s the only reason I decided to buy Elk Grove Nissan , smooth and took his time time to explain everything… very proactive dealing the deal loved the transparency you provided keep up the great work Carlos and thanks. Carlos we are coming back and sending my family members you way..
Kahn was attentive and honest. I appreciate his assistance with the purchase of my Rogue. I will reach out to him again in the future when my friends and family need a vehicle.
Everyone at this dealership was super friendly and helpful and I got a good deal too. I wish I had shopped here years ago. Lucy is great and super knowledgeable!
The customer service is outstanding! I experienced a quick service time with very little wait. The team was very friendly and I really appreciated the professional yet personalized interaction. Definitely will refer Nissan of Elk Grove to anyone who is in the market for a vehicle.
Today, me and my husband went to Nissan of elk Grove and the service was so excellent our sales person his name is Michael and he is awesome very patient and knowledgeable. If you guys are looking for a new vehicle, please go to elk Grove Nissan.
Thank you Nissan of Elk Grove for great customer, and vehicle service. Shout out to service Manager Marc, service Rep Pat.
Lucy was so helpful and went out of her way to help us get the truck we wanted.
We are return customers because we have always received excellent service. This is our 4th Pathfinder and we keep returning due to the quality and and value and great sales experience. Khanh Ho was very informative, responsive, helpful, nice and we appreciated that he didn’t make us feel pressured in any way. We would definitely do business with him again.
Stephen was very helpful. Everything was very clear and I knew exactly what I was getting. He made the process smooth and easy for us.