Customer Testimonials
Very personable and knowledgeable. Amazing sales person. Will definitely connect again the next time I aim to buy a car.
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Franz and Michael are amazing to work with. I’ve never been to a dealership where the sales rep would physically go and take live pictures of a vehicle for me. If you want someone that’s going to go above and beyond for you, these are definitely the two. They made my first car buying experience fun and stress free. I would definitely recommend them to friends and family.
I purchased a nissan Frontier last weekend. My experience with Nissan Elk Grove was outstanding. Both Carlos and Michael were really professional, polite and helpful. They were able to understand my needs and helped me find the best option for me. Overall a great experience experience! Thanks!
Franz was very helpful and very personable. He certainly kept us entertained during the mundane car buying process. Wonderful salesman!
No comment
Jack was very helpful and straightforward. I appreciate that he was informative and honest about the car-buying process.
Jack was very helpful! He answered all of our questions and was very straight forward.
Great place to shop. Welcomed atmosphere where they give you your space and professionally go with you throughout the process. No scare or peer pressure tactics. I would send my parents here, knowing that they will be in great hands.
Jack was super helpful, he’s the only reason why I bought my car. Amazing customer service.
Went in for regular maintenance and they found that my breaks were ready to be replaced.
Top notch service with no high pressure sale tactics. It was a stress free buying experience.
The dealership was clean and welcoming. The employees where all happy and cheerful. Jack was awesome! He helped so much In Getting us the best deal.
Present.
I came in to the service shop in a very bad mood because my roommate had stolen and then lost my second key fob. I purchased a new key fob and had a kid to my car. John helps facilitate this transaction, and he said “ if you ever come across, it will re-key all three keys for you on the house.” Sure enough, I found my key when I evicted her from my apartment and true to his word John covered the cost of the key, and even through in the key battery for free. It’s rare to find ...
I am satisfied with the Nissan Frontier, Jack was helpful with the whole process. Thanks
Superb
The professional service team were outstanding and attentive. The service was very efficient, and the spacious waiting area was comfortable. Nissan's Quick Lube's elevated level of service is why I have been a returning customer for over seven years.
The best customer service buitiful understands helping all your needs always friendly 100% referral to my families and friends and employees
My experience with Edwin was amazing. This was my first fully electric vehicle so I had some concerns and he addressed them all. I am also a part of the Clean Cars Program which added a second layer of logistics for him and put me under a deadline. The biggest issue was that the supply chain is still slow and there was low inventory in the city. He helped me keep track of the car I wanted and contacted me as soon as it arrived. That evening he left home and put the car to the side while I did ...
I went to Nissan to get a recall done and the gentleman discovered I had another recall which is great, now I got two things done before my trip to lake Tahoe. The guy that helped me was very accommodating and knowledgeable.
They were great and helped with helping us choose a car and Peter was very helpful and gave us information on all the cars we looked at
Claudia was amazing ! She was so sweet and really understood what I needed as far as payment etc. She remembered my name from a few days prior when we chatted via text about a different vehicle. She even laughed at my husbands terrible jokes lol. I would go back to her if I ever needed to buy another car. David in finance is AMAZING. He made my deal work for me even better than I ever expected. Thank you both !!!!
This was third time making a purchase at Elk Grove Nissan and it never disappoints
First time at Nissan and my experience was amazing! Khanh Ho is a very honest, understanding and knowledgeable man. He made my car buying experience a breeze. Thank you Khanh, it is an honor to deal with great customer service like yours, extremely happy with my Nissan Altima 2023!
Franz was a great sales associate. He seemed very knowledgeable, was very courteous and not pushy like some sales people. He listened to what I wanted in a vehicle in order to find me just the right car. Then when I had a question for him this week, he answered me very quickly even though he was on vacation (which I didn't know).
Just had oil and filter change. And everything was to my expectation and well taken care of by my service advisor John Brooks…
Our buying experience was so smooth and easy. We love our Pathfinder Our salesman Khan Ho was great to work with and we will be buying another vehicle from Elk Grove Nissan❤️
Claudia and Briana were a great team. I would defintely see Claudia again if I needed another car. She went above and beyond with her customer service.
I have been to so many dealership looking for cars and Nissan was probably the one who made an effort to find what I’m looking for. I am so glad I chose Nissan as my dealership they provided the best service ever. And Mr Khanh Ho was the best sales rep I have ever worked with he was just amazing he was so friendly and he was so easy to work with and I would recommend if anyone is looking for a car at Nissan, I think Mr. Khanh would be the best person to go to. He will ...
Great service and awesome experience. Jack helped us get wat we wanted and he surely knows wat he is doing. Thank you.
Lucy is a great sales representative! Answered all my questions and the sale was the smoothest and best I've had at any dealership!
It was a very good experience, they were patient with me and answered all my questions. Rick went out of his way to show me the car fax on the car I was buying and the red bow was a nice touch to make it feel a little special. Thank you Elk Grove Nissan
Patrick is always friendly and helpful. He is very knowledgeable about my vehicle settings and features. My car was serviced in a timely manner.
Kenny was so polite and helpful.
Lucy is Amazing ! The process was fast and easy. Love my truck I highly recommend this dealership.
Elk Grove Nissan was the only local dealership that had exactly what I wanted. I never felt pressured to buy and all employees were friendly and professional. Elk Grove Nissan also has several coupons/perks that comes with a purchase that the other Nissan Dealers don’t have. A+
My thanks to Claudia Ayala for making the difficult process of getting a new car achievable and with a reasonable finance plan. She also helped to find an insurance company with an affordable plan, to help complete the coverage a new car requires. The new car is now a reality I am driving every day now -- one I was completely uncertain would be possible when I started looking. Thanks again!
Very professional and smooth! Staff are knowledgeable, caring and very nice! Appreciate your professionalism!!. Good work!!. Btw, I love my vehicle!!.🥰
Gianna Stellato was the best service representative. She was prompt, pleasant, and kept me informed. I hope she assists me for my next car service. 10 out of 10!
Do to my budget the most important repair was done. My car was checked for other needed repairs and all passed the green light. Thanks to Patrick.
Our visit at Elk Grove Nissan was a total pleasure. Our sales person Rick Saelee was a pleasure to work with. He was very Informative, and answered all our questions and concerns. We were surprised that they offered to let us drive the Pathfinder over to their competitor’s dealer ship to do a side by side comparison.After seeing the two vehicle options side by side we felt that the Pathfinder was a much better option. All around the Nissan Pathfinder was a better fit for us. We felt like got more car for our money. I was totally ...
The paperwork they sent for me to approve and sign off on the final prices of repairs said I was going to pay about $200 for a SMOG… Luckily my husband looked it over and noticed the mistake and called them to fix it. I’m not sure if they would have really charged me that when I went in or not, but I think the paperwork they send should be accurate the first time. We shouldn’t have to catch errors on overcharging for a service. Also, the main thing I went in for was an alignment and my alignment ...
John was a great advisor.
Claudia was really great! She was very helpful and never made me feel pressured! She made sure I got the car I wanted and walked me step by step through the whole process!
As I was waiting for my recall repair to be done. I realize I left my card at home and tried to get a Lyft until Shalvin Deo ( I hope I spelled it right ) payed for my Recall Service. I was soo grateful and thankful I wanted to thank him personally but he was busy so in return for this Man I am AMAZED at his GREAT CUSTOMER SERVICE I would definitely recommend Shalvin and the Nissan of Elk Grove for better service and cars not to mention the workers there and mechanics THANK YOU THANK YOU THANK YOU I ...
Shalvin assisted me with great customer service 🙂
Had to bring vehicle in twice before issue was resolved. Just glad they were able to get the issue resolved this time.
John Brooks at Nissan of Elk Grove has been our Service Advisor for over 14 years. It has been a pleasure doing business with John and with this dealership. I always look forward to seeing John and make it a point to always schedule an appointment with him, he has always been pleasant to work with and I feel has always taken good care of us. The Service Department usually completes the needed service to my vehicles in a timely manner and in the past service appointments I have really enjoyed the video review of the mechanic going over what was ...
Kenny Tsui went above and beyond. Kenny took his time and explained the process in a very simple way. Thank you Kenny for your great service!!
Very easy to work with! No pressure !! Very helpful salespeople especially Khan. Always takes car if my new car needs!
Peter Phan is the man !!! This guy will fight for your very best deal in getting into a new vehicle. THANK YOU PETER PAN and NISSAN crew of Elk Grove. Need a new vehicle see PETER PHAN !!!
I wanted a silver Sentra but none was a available so Michael helped me get an Altima, silver in color, for the price of a Sentra.
It was my first time and it was great didn’t have to wait long at all service was awesome
Jack is the best. Whenever I have questions, he's always so friendly, knowledgeable, and responsive. Five star customer service skills.
The dealership was very helpful and patient when we were finding the right car for us. When we did find the right car, Jack was with us the whole time explaining the process even when there were misunderstandings. He was very patient and made sure we felt like we were being helped.
Jack did a great job helping my wife get into her new vehicle. His style and of doing business is great! I felt comfortable that she was not being taken advantage of. He was very honest and straight forward and easy to work with. We will definitely use him again for future vehicles.
Jack was very personable, patient, and knowledgeable. He did not apply pressure at all and made sure I knew all of my options.
Patrick wrote up our service order, very friendly, polite and very helpful. We are waiting for a recall part to come in then we will return for the recall service. Thanks again, Penny Navarro
I love it at Nissian, we meet a great saleswoman named Lucy and they took care of us really well and the customer service was really great
Lucy was extremely helpful with absolutely everything. From the beginning she provided great service and walked us through every step making sure we understood. As a first time buyer, it was definitely something huge & I would recommend Lucy to anyone looking to buy a car! (:
Always a good experience! Especially working with Shalvin he provides excellent customer service.
I really liked Rick he was honest with a great personality. He even followed up with me to let me know the vehicle was still available after I spoke with him last week. He was very helpful as well. I will recommend Nissan of Elk Grove to others.
Sales Lucy Baes Friendly , Outstanding Customer Service, Very Welcoming, positive atmosphere and Nissan employees goes Above and Beyond for there customers. I am always Satisfied as a customer and will never go anywhere else. I have been a customer since 2005. Elk Grove Nissan is where it’s at Family atmosphere, Customer Service outstanding Love it!😊
If you need a car I highly recommend this location specifically because of the agent Michael Fotis. Ask for him when you go! He goes above and beyond to make sure you find the car thats perfect for you and provides great customer service. He makes you feel comfortable and shows that he is on your side. He is very communicative and answers all your questions. Thank you again Michael.
Very accommodating and always willing to help with what type of car you wanted. Very patient with the customers
Our salesman, Rick was amazingly thoughtful and thorough. He kept us up to the minute with communications. He is a real asset to your team and definitely the reason I’d return.
Khanh Ho was a fantastic sales representative. He went above and beyond to make sure my vehicle purchase went smoothly. I highly recommend Khanh and Nissan of Elk Grove.
Jorge was super helpful during our visit and purchase process. He listened to us and knew all the details of the car. Probably the best experience we have had purchasing a car. Colette and Mark
Keisha Bradley was recommended by a colleague and I couldn't be happier that I joined her group because, I have received withdrawal. Email or WhatsApp her to join now and make profits. WhatsApp: +1 (614) 414 2160 Email: [email protected]
Once again Nissan of Elk Grove went above and beyond. 7th car I bought from Foranyauto group. I keep going back and dealing with Peter because he knows the product and there is no pressure. He doesn't try to "sale me" or tell me what I want to hear to get me to buy a car. Sales manage Shay once again went above and beyond. She went to bat for me with Nissan to get me a better rate. She truly wants to help you. Signed my loan docs with Maria. So very nice and really cared ...
Jack there was an amazing salesman.
Thanks nissan I had my oil change yesterday! We are as always happy with the great customer service. Marc Lature you are the best and we were so happy to see you greet us as soon as we pulled up for service.Marc goes above and beyond to assure we have a great experience each time. And thanks to Kenny for your great service as well.We appreciate you for all you do. Be Blessed! Janice Coaxum and Hubby!
Excellent customer service. Uriel was friendly and knowledgeable. I absolutely love my new car! Highly recommend.
We were impressed with the enthusiasm shown by Peter and Rick in finding us the Nisson Leaf that we had chosen for our first EV. Rick was terrific in completing our purchase. Our experience was highly efficient and friendly.
Peter was awesome to work with. He kept me inform about the vehicle availability and was very prompt in responding to my questions and concerns. I was very lucky to have found him to be my salesman.
I was told it would be up to two hours wait. Wait was approximately 30 minutes, impressive that was!
Pat was a real help in explaining all the work offered in the maintenance package as well as going over the work that was done. It made me feel confident and at ease that my car was getting the work it needed done without me feeling like I was being ripped off. There were no surprises and everything was easy from drop off to pick up. I'm very appreciative of the work and phenomenal customer service!!
Nos dio gusto el servicio y cómo nos a tendió Lucy Cortes muy amable y nos gusto mucho su personalidad
Maria and Khan were very helpful, professional, and kind. I love my car! I would recommend.
Awesome service! Jack was extremely knowledgeable and helpful when looking for the perfect vehicle. He worked with my budget and found the perfect vehicle for me!
I really love Nissan of Elk Grove. I've been there several times and purchased three cars.
Travis was very pleasant to work with and gave me some helpful advice on an issue I was having with my Kicks.
Mr. Franz Henderson is very professional and an expert salesman. He follows up on the customer experience and available to answer all questions. Nissan is lucky to have him as the face of the company.
All of the staff was warm and friendly! Sales rep (Lucy) was very patient and had great customer service!
We had an amazing experience at Nissan of Elk Grove! We want to say thank you to everyone involved in the purchase of our 2022 Sentra especially Khan! Khan is amazing we definitely recommend him!
Very nice service. Rick is very patient for answering all my questions about the car.
Very professional. Honest straight forward no ridiculous Mark ups the selling price is right on the window.
My service advisor Kenny was really friendly. He explained everything very well and was happy to answer any questions I had. Elk Grove Nissan has always provided good service compared to other Nissan dealerships in the area.
Nissan elk grove is really a great place to buy car, with no markups! would recommend this to everyone! Thanks to boss Warren and Khan for helping us!
The employee who assisted me was professional and kind. He explained all service that my car would receive.
Since the day I bought the car, I've been here 3 times, every time I come here, the Nissan service does a good job, but I don't understand why every time I come here I have to pay for car repair, when I buy a car. i have purchased additional car insurance , but not get any benefits , while buying the car i have to pay extra $ 2,725 for car insurance . The selling price of the car is only $ 19,500. plus taxes , auto insurance , and others up to $25, 278.69 . I would very much like the Nissan dealer in ELK GROVE to let me ...
Jambert made the purchase of our 2022 Nissan Frontier seamless and very pleasant. He never let time pass between communications with us. He was honest, never pushy and we had confidence that we were going to get exactly what we wanted. He swiftly delivered our truck to us. Elk Grover was recommended to us by Radio Show CarPro Jerry Reynolds. He told us to contact owner John Driebe who actually took the time to connect us with Jambert and even came out to greet us when we came in to test drive. We would never use another dealership in the future. ...