Customer Testimonials
Jack was very helpful and knowledgeable about the vehicle we wanted to purchase. He was very patient and professional while we made our decision, making the whole experience stress free.
Khanh Ho was an amazing sale man who assisted me in my second car buying at Nissan. He was very attentive and informative. I love that he made me feel comfortable in my buy and if I wasn’t he would explain to me in better depth. My car buying at the Nissan of Elk Grove have always been amazing. I highly recommend Khanh and will come back for future purchases with him. Thank you again Khanh and the amazing team who help assisted in my buy.
My wife and I had a great experience. Khan Ho was great, honest, and very helpful. I would definitely recommend family and friends to him.
Jack was super helpful and informative! This was my first car purchase of my own and he made it so comfortable and easy!
The experience with checking in from my service provider Mr. Braxton was a pleasure and the wait time was great got in and out within less than 3hrs.
Awesome service and amazing staff. No other dealerships even come close. We will be back in a few months to buy another car.
Khanh Ho was very professional and helpful in locating the right vehicle to fit my life. I arrived on Sunday with only a question and walked out with a Nissan Rogue, vehicle the very next day. I would recommend Nissan Elk Grove to others in the future. My check engine oil servicing information is on and I am currently waiting for Nissan of Elk Grove to rectify the warning.
Completed oil change and tire rotation in a timely manner. Very professional
Michael helped me at first and then passed me off to Briana and she jumped in and helped me and so fast! She got me an amazing deal and kept me in my price range. She made me feel so welcomed and like family. She is amazing, everyone helped me get an amazing deal. I’m so happy with the decision she helped me make. Thank you so much!
Khan always goes above and beyond. I've already bought 3 cars from him. Would definitely recommend Nissan of Elk Grove and Khan.
Carlos was very professional, friendly, and worked very hard to give us the deal we wanted! Franz came on board and finalized a deal we could handle!!
Great service.
Peter is amazing! He is very knowledgeable and super efficient with technology. Peter was able to walk me through every last detail of how our new vehicle works. He made it seem easy. If it wasn't for Peter I would have no idea how to work most of the new gadgets on the dashboard! Peter made himself available to answer questions even after we had left the dealership and driven off. Peter and Khan made our experience an excellent one. They always greet you with a smile and make sure that from the beginning of the experience to when ...
Stephen was very helpful throughout the entire process of purchasing our car. Next time we plan on purchasing a vehicle Nissan of Elk Grove will be our first stop.
Mr. Khanh Ho has been our sales representative for the last 15+ yrs. He has helped us to buy our last 3 vehicles and we couldn’t be happier with his great customer service, great humor and very professional. Willing to help you to get the vehicle you want with the best service and best price. Mr. Khanh of Nissan of Elk Grove the Vazquez family definitely highly recommends Nissan of Elk Grove/ Mr. Khanh Ho as a sales representative. Give you 5⭐️ review thank for your great customer service. We look forward too seeing you for our next purchase!
Jake was amazing! Definitely coming back to Nissan
Stephen is amazing and made my car buying experience perfect! He definitely helped me choose the right vehicle, because he focused first on my needs and made sure they were priority. Absolute top notch salesman!
My overall experience was mind blowing. Extreme patience and by far one of best customer service by their senior most employee MR. KHAN HO & SANDRA HIM who is new to NISSAN but have displayed excellent work ethics. They have made us their customer for life. Nice work and keep going.... Very satisfying experience.
Excellent service by Stephen and Fran’s made everything easy on buying car. Most definitely will recommend them!
Carlos was very helpful and kind.he was very professional with all the info and questions I had for him.the service we got from him is a five star rating.
Best dealership in the area, friendliest staff and helpful will continue to do buisness with them
It was great. I got am oil change, tore rotation, and an multipoint inspection. They looked at everything for me. They were efficient and friendly and didn't make me feel insecure like some mechanic shops do. I didn't get an explanation of findings though because they were closing and forgot to send it to me but that's okay because as soon as I called they went over everything and emailed me their findings. Overall it was great and I will most likely be back.
Petricia, the sales person, was very cordial and helpful. She recognized that we are repeat customers and gave us the appropriate treatment. Thank you Petricia.
The service was great we loved are sales man. Everything was wonderful easy and fast.
Excellent as usual
Stephen has been a great help! He followed up with us within days of us meeting with him and has given us great service through the entire process. He listened to all our concerns and has been very kind and considerate of me an my father who is an older man. He really wants the customer to go home feeling satisfied and has put in the best effort to ensuring we had the best service.
Jack was very helpful and informative! He was extremely responsive to all our questions and concerns.
Carlos was one of the best salesperson I have dealt with: he is helpful, polite, straightforward, very professional. From the first phone call, he ensured all of my questions were answered to my satisfaction. He followed through and kept me informed from the deposit to the arrival of the vehicle. He was thorough in explaining the transaction when I paid for it. He was resourceful in exploring options to make sure I got the vehicle that I wanted and the color I would be happy with. Most notably, he coordinated the delivery of the car (him driving it) to Manteca ...
Stephen was very communicative and helpful, and went out of his way to deliver the vehicle to me two hours away.
Franz was amazing. He listened, such a people person . Fast and got me what I wanted
I recently bought a car with Jack, who was extremely helpful throughout the whole process. I visited a lot of different dealerships while car shopping and Jack was by far the best salesman I came across. Not pushy but always available for questions and info and clearly knew his stuff about inventory. I took almost 6 months to make my final decision and Jack never expressed any sort of annoyance or frustration with me and my indecisiveness. Happy with my car and happy with the service!
Great experience, whole process was pretty easy and able to get the deal done quickly.
Petrisia contreras fue una excelente persona respetuosa profesional amable nos gustó mucho exelente servicio Gracias
Jack was awesome during our car buying process. He was very knowledgeable and was able to answer all of our questions. He didn’t pressure us into buying, but provided us with all the information we needed to make an informed decision. Was overall very friendly, helpful and great to work with. Would definitely recommend Elk Grove Nissan and Jack for anyone looking to purchase a new vehicle!
Great guy he really tooK time out of his day to try and work with me to get a deal going that works for me to get me in my new car
Nice and friendly sales person.
I was very pleased with everything.
I was helped by Franz and he made my experience different! He was pleasant and always confident I would get my new Sentra! He is a good guy, thanks again Nissan Elk Grove
Service and efficiency are very good
Our experience at Nissan was great. The representative that assisted us was very helpful and genuine. Although the process was longer than we would have liked it to be, the staff was very accommodating and our rep kept us updated on what was happening and made sure we were taken care of.
Lucy was above and beyond helped us pick out the PERFECT car! Answers everything question throughly, explained every detail on the car. Very sweet and had a positive attitude the whole experience! I highly recommend Lucy for your perfect car experience!
Very good customer service. Even went out of there Way to help me
Estoy muy contento por el muy buen precio en el sentra. Muchas gracias Lucy for el excelente trato
Stephen was very helpful and answered all our questions. He made us feel comfortable and was patient. We didn’t feel rush or pressure. Beside the wait time, due to short staff, it was a great experience.
Lucy is a great salesperson. Not pushy, went out of her way to try to help, was patient as I tried to decide what to buy, and was upfront with costs of everything.
Peter was courteous and informative, and helped expedite our deal efficiently. Same goes for Brianna. Thank you for helping us find our car!
At Nissan Elk Grove, the staff members that we encountered were courteous and friendly. In particular, Peter was very helpful to and patient with our purchase
Great customer service. Thanks Stephen for taking care of me From A to Z .. Oh Thanks for the ride to burger king..😁
The service provided by Khanh ho was amazing and make the purchase of the vehicle very easy and satisfying. He explained all the necessary steps using the tablet and gave me additional information on keeping gap insurance, vehicle maintenance package and vehicle's warranty package. I would recommend Khanh to all my family members and relative. Thanks to Elk Grove Nissan.
It was a pleasure working with Michael Fotis. He found for us exactly what we were looking for. We'll definitely be returning to Nissan of Elk Grove. Thank you Michael!
Brandon was friendly, efficient and provided quick updates.
So glad I inadvertently stopped in to Nissan Elk Grove today! Khan was exceptional, was patient with me, encouraging me to take my time and choose the car that was a perfect fit for me! Peter, the tech guru, helped me set up all things technological. Joe and Maria with finance were superb as well! I love my 2023 Nissan Rogue Platinum! It is as luxurious as my previous Infiniti, perhaps even more! I highly recommend Nissan Elk Grove! Wonderful team!
Kenny Tsui was one of the best Service Advisors I have encountered and was extremely helpful. He kept me updated on my service progress so I never had any questions!
Nice people, clean inside, very helpfull and we got a great deal. With great service. Awesome thaks
John was very helpful, he explained everything in detail. I especially appreciated the after visit text to find out if my vehicle was working probably. Thank you John!
Lucy was nice and very helpful and answered all of our questions we had and helped us get a reasonable price.
I was so satisfied with the wonderful service that I received from Briana. She was professional, but also down to earth. She took my stress of having to purchase a car away. She was also very knowledgeable and made herself available to me for any questions that I might have had. It was a pleasure doing business with this dealership. Everyone was so kind and there was no pressure to purchase a car. I would highly recommend them. GREAT EXPERIENCE!
Excellent service , approachable people, waiting time was worthy, everything was excellent
So happy with Stephen! He was very helpful and patient while we tried to decide what car we wanted. He made car buying fun and easy!
Customer service was outstanding
We visited several other car dealerships before going to Nissan Elk Grove and was dreading going through another day of car shopping. Carlos greated us outside and we immediately felt comfortable and knew that this experience was going to be different. Carlos was very professional, informative, honest and happy to assist us! We are very happy with our purchase and our experience was A+!!
Mr Tran was very thorough, he wasn't pushy, and showed us multiple vehicles. We will highly recommend him to our friends
This was by far the best car buying experience I have ever had. If anyone is in the market for a Nissan I highly recommend Nissan of Elk Grove and please, please do yourself a favor and request Franz Henderson as your salesperson. Franz provided me with all the information I needed to feel comfortable with my purchase. He listened to my concerns and most importantly didn’t rush me through the process. Thank you again Franz, I love my car and I really appreciate your kindness!
The BEST service experience I've ever had from any dealership!
Thank you Jack and Jackson for the quick service! Got me in and out on time to start off my weekend!
Omg. Had the best agent Briana Ayala Elk Grove Nissan. She was soo professional and and wanting to capture my special moment was so heart felt. Thank you Briana for the excellent customer service! Your a 11+
1) MSRP = No 1 2) Friendly and informative salesperson 3) good explanation.
Franz was super helpful and patience during the whole process. Him and his manager Mo was very informative and professional.
Very nice & friendly people . They helped us a lot for our car & treated well. Hoping to come back to get cars for our kids soon.
15 late to my own appt and they still completed the outstanding recall in less than 45 min. Fantastic customer service, will come here for all my dealership needs going forward!
Stephen Tran was very easy to work with, I actually enjoyed my experience. Everyone there was pleasant and helpful. There for a moment staff got really loud in the background and it interrupted my concentration and annoyed me, but that is the only thing negative I have to mention about them.
The process was fast and the sale rep(Peter) was responsive to any concerns. We finished everything and drove the car home within 2hrs.
As soon as Lucy picked the phone when I called i know this is the place I want to buy my Nissan Kicks.
After deciding what I wanted to purchase, I reached out to Nissan of Elk Grove. Edwin Escamilla texted me. He was very polite & professional. I had my eye on the 2023 Nissan Kicks & they had 3 in stock. He went out & took a video of the vehicle and emailed me all the logistics. He was not pushy at all, like other dealerships I’ve been in touch with. After negotiating on a price over the phone, I came in to test drive the car and loved it. My experience at this dealership was flawless. Kelly, front desk receptionist, is ...
Great service, very friendly. Facility looks great and is very clean. Had a good time buying my new car.
The Service Advisor Brandon Neveadomi was great, great personality and explained the services that would be rendered. Thank you
Kenny is professional in assisting me by providing the best service for my vehicle.
Professionalism and attentiveness was spot on. Like the new office layout.
I recently had a 20,000 mile service. I was working with Kenny. He is very professional and knowledgeable. He explained everything regarding my service. He text me several times to let me know the status of my car. I have received the best customer service here at Nissan. I'm truly satisfied with Nissan of Elk Grove. Thank You Susan Parra
Aaron is awesome. Go warriors!!!
Claudia was extremely kind and made my first time buying a car a smooth experience. She answered all of mine and my partner’s questions (we had soo many) in a detailed manner . She never hesistated to go the extra mile as we were exploring which trims suit our budget and interest the most . Her knowledge and confidence when helping us boosted our desire to purchase the car . We visted several other dealerships and none had the customer service that Nissan of Elk Grove had . Thank you !
Steven , Stephan lol did a great job. He knows how to cater his communication style to the customer. Great personality. Wish car buying was a faster process but is what it is
My family always comes here, and we are never disappointed in the great quality of service and workmanship! Great people!
Dey really do their best to service you so come by to check it out
The friendly nature of Stephen, Marilyn and Maria made up for the length of time I had to wait. They were all knowledgeable about cars and were very patient and accomodating. Will certainly be back!
I had fun working with these two people. Mr Khanh Ho and Mr Peter Phan were my sales agent and working with them has made my buying suv a smooth and fun experience. Mr Ho and Mr Phan went above and beyond to make sure I had all the information required in purchasing my first suv. I did get to meet some of the other team members and they were also friendly and professional. Khanh and Peter comes highly recommended and anyone would be lucky to have them as their agents.
These guy stayed with us until 10 pm to make sure we get what he promised us, I will definitely think about coming back in the future Good job
Nissan of Elk Grove is the best dealership I’ve been to in years. Your salesperson Khan Ho was informative and entertaining. I asked him about a 2023 platinum Rogue. He gave me the breakdown on 36, 60, 72 and 84 month plans, percentages and payments. I recommend to my friends and coworkers, if they’re looking for a Nissan, Khan is the man to talk to. I do get quite a few positive comments about my Rouge. I’m keeping my eye on the platinum Rogue as that is the vehicle I want to ultimately drive. Thank you Elk Grove Nissan and a special ...
It was the best experience I ever had purchasing a vehicle. Highly recommended!
Great service always feel like I get treated like family here!
Everyone was super nice and they took the time to get to know us and make conversation. Very welcoming staff and Patrick was great.
Patrick was amazing
I am a return customer. I purchased a vehicle last week. I am super happy with the vehicle and I thoroughly, enjoyed my sales rep, Petrisia Contreras! She is a gem! I am very happy that she was my sales rep!! She did an outstanding job!! Thank you!!
Professional service was received. Dealership gave good guidance on financing and also agreed to hold my car for few days as per my convenience.
I would like to personally thank Briana for her great customer service. I wasn’t expecting to buy a car last night, but with her great sales pitch she got me. I love the car she got me in with all the perks 😀
After going to three dealerships I arrived at Nissan of Elk Grove. Tired and a bit frustrated I didn’t know what to expect here.. Franz made my car buying experience a dream. I couldn’t be any happier with my purchase. Thank you Franz, Nissan is lucky to have you!