I just give this five star for Matt & for that lady who informed Matt to come and help me out there. However I was so disappointed when I knew everyone has left and closed the office without informing me and I was still waiting in the waiting area, even they didn’t return my car key. But fortunately Matt was there and he found my car key and he finally did what was he promised.
Thanks to Nissan of Elk Grove for getting us in our new 2022 pathfinder thanks rick for going above and beyond !
I 100% recommend this dealership. I've had such horrible experiences in other dealership where they always try to take advantage of people and their only concern is taking your money. When I came here Edwin listened and and helped us find what was a great fit for us. He took our concerns and needs into consideration. Great place to buy a car, truck or any auto! I am very pleased with my experience and my new car.
Edwin Escamilla was a great sales representative! He was very informative and made the car buying process a lot easier especially for a first time buyer!
We are so happy that we got our new car. The dealer was awesome and he showed us different choices that fits our budget.
Excellent and prompt service
My step dad recomended we come here and im glad we listened. Best car deslership ever. The staff is very friendly and honest! Edwin was very helpful and profesional. We're very greatful that they were able to help us with what we were looking for.
Dealership and sales people were very good, clean establishment. However I had been informed that the vehicle that I purchased would be detailed before I would take delivery which would take about 2-3 days. I received a call from Khan Ho stated that the car was ready to pickup the next day. I told Khan I could not travel to Elk Grove the next day and he said he could deliver it to me in Yuba City. I agree to his suggestion and received the vehicle the next day. Upon inspecting the interior of the vehicle the next day I ...
Excellent service. I'm happy with my purchase. Khan excellent person and very friendly helped me to make my purchase nice and easy
The people at Elk Grove Toyota where very help full and informative. The locations was also nice and clean with everyone following the COVID guidelines.
My husband and I walked in to Nissan of Elk Grove to see Jojo about upgrading my 2017 Nissan Sentra to a larger vehicle. Jojo, let my husband and I test drive different vehicles, compare the features, and we decided to trade in my 2017 Nissan Sentra for a 2018 Nissan Rouge. Jojo took really takes good care of his clients. Go see Jojo!
Darian Lim sold me my 2021 Nissan Rogue and is great at his job but not a pushy salesman. I think it helps that Nissan of Elk Grove basically doesn’t mark up their vehicles. So you can rest assured that you’re getting a great deal without having to haggle! They also extend your warranty which is something that most other dealerships don’t do. I lucked out by stopping by this dealership. I love my new car! Thank you Darian!
Excellent customer service from Edwin Escamilla!! He was friendly, informative and humorous and made the transaction go smoothly and relatively quickly. They have a great team at Elk Grove Nissan!
Jo Jo made us feel like we are family, this was an amazing experiance and we will come back again. Thank you for everything Elk Grove Nissan. Best car purchase experience so far 👌
We had a very good experience at Nissan of Elk Grove! Jack was very knowledgeable about the car we bought and made us feel very happy with our choice ! Very family oriented! We recommend Jack and Nissan of Elk Grove!
This was my first car purchase. Both Jambert and Khanh were very accommodating, professional and helped me with the process. Khanh was able to get me a great deal on the car I wanted. I have had a great experience here at Nissan in Elk Grove. Thank you!
What a great experience in this dealership. Friendly, accommodating, quick & easy. Will do business again. We feel welcomed & the paper processing is the fastest and was surprised that we got out in no time at all.
It was a pleasure doing business with Darian. He was very welcoming, informative, and nice. I would definitely recommend him to friends and family if they are looking to buy a new car.
Staff are friendly at Nissan compared to the other car dealerships at Elk Grove auto mall.
Our salesman Jo Jo was excellent. He listened to what we were looking for and showed us the perfect car for us. The dreaded paperwork involved in buying a car was surprisingly quick and easy.
Jack was very helpful. I went for my first car. I had many doubts and he answ ered each of my questions as well as showed me good options and so I asked to decide which car was more convenient for my needs as he knows that I was looking for my first car. Also, he went to work to showing me a car even tho was his off day.
Very friendly and attentive towards his clients. Definitely made it a pleasant experience at Nissan Elk Grove. I know that I’m in good hands here.
Amazing experience! Were open and honest. Took us out of a terrible loan we were stuck in! John owner of Nissan as an amazing honest person! Highly recommend this place!
Great place to buy a car. All friendly, helpful, knowledgeable, I would recommend this dealership to all. Love the car I purchased and expect to get many years service out of it. Feel buying a certified car from a dealer is probably the safest way to purchase a used automobile.
Great experience. Friendly dealership , they answered all my questions without hesitation. Great test drive. Nice , cool and clean on the inside. Love my new car.
Mr Escamilla is so knowledgeable, I got my first car with him and after that we always look for him when thinking on improving my and my husband’s cars. He takes real care and will help us get what we want.
El siempre es amable y tiene una solución para cada problema; el es la razón por la cual siempre vengo a Nissan Elk Grove, este es mi tercer vehículo con él y siempre salgo satisfecho por su atención. Excelente!
Jo Jo is an exceptional sales representative. Took care of my paperwork well. Gave me great insight on buying a car. Will refer my friends!
Best experience purchasing experience I have ever had! I will be going back! After the experience I had previously compared to this one is a night and day difference.
I have been a customer of Nissan Elk Grove since 2017. I must commend their level of customer service is at its finest. My 3rd car.
Jojo was very sweet and friendly! I’m very thankful he helped me find my first car. I originally was looking for a civic but he showed me the Nissan Kicks and he made me love it!
We cannot thank John Dreibe and his staff enough for helping my family find the perfect car for our college kid. Every person we worked with treated us like the only people in the room, paying 100% attention and maintaining superior professionalism the entire time. We had a wonderful experience and will return to purchase more vehicles in the future! If you want to be treated like family and feel confident in your vehicle purchase, this is the place to go! Thank you John, Warren, Khanh and Francisco! You are a wonderful team!
Excellent service by Jack!!! We will highly recommend Jack. He was very kind with excellent customer service. He knew the product and was very patient.
Non pressurized car buying experience. Edwin, Brianna and David were professional and knowledgeable.
We found just the car we wanted at Nissan Elk Grove. Our new Pathfinder has everything we need and more. Khanh Ho in Sales and John Brooks in Service were very friendly and knowledgeable. Even the Finance team was helpful and not pushy. The young lady at the desk readily supplied me with a mask when I forgot mine and gave my dog a treat. We will enjoy keeping our new ride looking pretty with free carwashes.
I did not need an appointment just as their emails to me stated. I was able to use their waiting for the work to be finished. The Sentra also had a recall notice and they took care of this.
My husband and I had a wonderful experience buying a car from this dealership all because of Darian's above and beyond customer service. From the moment I asked about the car i wanted but still in transit till we picked up the car he answered all our questions promptly and made sure that we are pleased with the car and over all service. Darian is one example of an employee that every company should keep, with such an upbeat attitude and always giving us an update with the car that we are very anxious to get our hands on, ...
Overall, I had a good first experience at the Nissan Of Elk Grove dealership! I also received excellent customer service while I was there.
Claudia is the best!! I appreciate all her help and her not making me feel pressured to get a car. She never even got annoyed that I wanted to test drive multiple cars. She is very knowledgeable about all Nissan cars
Too expensive to have any repairs done at the Nissan Dealership in my opinion
I went to different dealerships in about 2 or 3 weeks trying to buy a car.. I at one point was treated very badly at one of them.. I was tired and disappointed at the same time and one day in my lunch break I decided to try Nissan dealership in Elk Grove.. there someone approached me immediately and I was impressed because I went from being neglected to have everyone’s attention and the whole car buying experience was fast, efficient and great above all.. everybody was helpful, attentive and accommodating.. and special thanks to Rick Saelee for being so professional.. ...
Great service and very willing to knock down the price so it can fit my life financially. Thank you so much for your service today
Darian was extremely nice and helpful, answered all of my questions and made my purchase easy without any regrets. All the staff of Nissan of Elk Grove was amazing, and I will send anyone I know there way to purchase a vehicle there.
Darin's expertise was delivered wrapped in friendliness, encouragement, appropriately placed humor and patience. He demonstrated widescope of knowledge in answering our complicated questions. David presented flexible approaches to the contract that were excellent.
Jambert was a pleasure to work with. He is professional and low pressure. We set a budget and he worked within that budget. Had to search the lot twice to find the car we were looking for but he went the extra mile. I would highly recommend Jambert.
Great service... very good rates, product was in stock. Our sales person was very knowledgeable and was very honest. He answered all of our questions
Jambert was very professional and accommodating with our questions and schedule. He presented the car as if we were purchasing a brand new car, clean, and ready to go.
Jambert is a very honest hearted person and absolutely did his best to get us our deal. He did everything he said he would do and done extra work too. We are extremely pleased with Jambert 100%
Edwin is a kind person, he took care of us in the best way, he knows very well what he does and offered us the best deals, I am more than happy with my new car and my husband too
Our family love Nissan.. we got our three car from Edwin because he helped us to picked up good car for us. Excellent Salesman & thank you
Edwin was very knowledgeable, friendly and his customers is the best coming to get a vehicle for my wife and left with 2 vehicle 🤣🤣 the way he presents the options for us was easy .Will definitely recommend him to any one I know.
I had an amazing experience working with Jack to purchase my new car. I love it!! He got me into the exact car I wanted and was friendly and fun to work with. Another great experience at Nissan of Elk Grove!!
Great customer service
Marc and Jeremy were extremely helpful. They were determined to find what was wrong with my vehicle even though the problem was intermittent.
Fast courteous and professional
Khanh is simply the best. This is the third car I’ve purchased with him and I will continue to work with Khanh in the future. He makes sure to keep the process as painless as possible and as efficient is possible. He only wants you to be happy and leave with the car you love! Id highly recommend Khanh to anyone that is interested in purchasing a vehicle at Nissan of Elk Grove
Michael Nelson really helped me out. I had an appointment with a different sales lead that was not available for our timed appointment. Michael expedited the whole sales process. It really went seamless. Bravo Michael!
Thank you to the team of Uriel, Darian and Infinity Mo for such an awesome customer experience. I felt cared for from being to end.
We had a great experience! Darian and Francisco were extremely nice, polite, knowledgeable and answered all of our questions! They made us comfortable! I would recommend Nissan of Elk Grove to anyone! Thanks so much! Holly!
I really like the way the sales person assisted me with all my needs! Very polite, and made sure I was comfortable! He even got me the Nissan hat I asked for! After assistance, perfect as it is, I would for sure recommend jambert as expert! And I'll most likely buy there again! Thank you Nissan 😊
Nissan of Elk Grove was great to do business with. Darian Lim was very knowledgeable and easy to work with. I would purchase from their again.
Franz met our needs and had fantastic customer service. That's what we look for in a dealership. We are very happy with our Nissan!
Edwin was very helpful and we got straight to the point! He made us feel comfortable throughout the whole thing and answered every question with detail and ease, the process took about 2 hours, couldn’t be happier! thank you
Everyone was very helpful and knowledgeable, I was pleased with the whole process! I’m very happy with new car! Thanks to Claudia! She’s awesome.
Franz was wonderful. He took the time to listen. He wasn't pushy and was very honest and communicative. I would highly recommend him to others!
Jambert was an absolute pleasure to work with. He is the most professional man I’ve dealt with when buying a vehicle. He was quick and concise when it didn’t need to be. He was by far the best person to date that I have ever worked with and I’ve bought 8 vehicles in the past 10 years. Jambert is an absolute A+ employee and a guy wouldn’t want to lose.
The Gentleman that checked me in was professional and very sweet and the Ladies at the counter to check out were very sweet and professional Thank you for such great service 😁
Jambert has always taken care of me and makes purchasing a car as smooth and straight forward as possible. If you’re stressing over purchasing a new or used vehicle, talk to Jambert.
Great customer service- listened to what I wanted and didn’t try to sell me things I didn’t want or need - I highly recommend Edwin!
very friendly and professional, he answered all my doubts to choose the vehicle that best suited my budget and gave great advices about how to take care of my car.
We had the best experience at Nissan of elk Grove! Jona is extremely helpful and helped us through every step of the process. He was also so knowledgeable and kind! David In finance was absolutely excellent as well! Thank you both! This is our second vehicle that we have bought here at Nissan and belt Grove and the service here has always been excellent. this will always be my number one dealership!
Edwin was extremely helpful by suggesting vehicles to fit my needs. He answered every question I had with patience and care. He also speaks Spanish which helped my husband understand everything! Super satisfied with the service he provided to us.
very good and easy experience. got the vehicle we wanted and made the buying process very easy. Darian did an amazing job. will one hundred percent return to buy more cars in the future
your a really nice vendor and has lots of patience. you were able to get me the car and whats best that in my language Spanish. Thank you Edwin !
Edwin is a really nice person and really helpful and what I like is that he is Salvadoran too, and thanks to him we’re getting a car. Thank you Edwin!
Excelente servicio nos dio Edwin. Explico todo muy bien y contesto a cada pregunta con paciencia y amabilidad. Nos ayudo a encontrar el vehículo perfecto para mi Esposa
The service was great, the waiting room was clean and I even saved a little money using the web site coupons.
Jack made our car purchase stress free and quick! We appreciated his honesty, extensive knowledge, and feeling of trustworthiness. We used to dislike the car buying process, but today was actually an enjoyable experience!
Extremely professional. Made the buying process easy. He was upfront, honest, and listened. I would recommend him to anyone who needs a new or used car. Will be reaching out to him first for all my future car needs.
Ryan Driebe is the perfect example of great customer service
It was fast and the way I wanted to go go in and come out as fast as I could. Thanks!!! I will come back in the future for sure.
Amazing for a first time buyer!! I got the car I wanted and for the price I wanred. Staff was very helpful and welcomimg. Would definitely buy from them again.
During the search and buying process, our sales person kept us informed and did what he said he would do. He made the process as good as he could.
Jambert was on it from beginning to end! Thank you, Nissan of Elk Grove, for making it easy. I would absolutely refer a friend, family, co-worker, or anyone for that matter. Michelle
My wife and I went to nissan dealership looking for a new vechile , it was a few moments later jack stevens approached me gave his card and told me to call him when I was ready to test any car. He is friendly makes you feel comfortable with no pressure, very knowledgeable with every car. We selected a altima 2015 the process was very smooth with him and made sure we where happy with our purchase. I will recommend my friends to him!
Edwin was extremely helpful and paid close attention to my needs. He assured that I was content with my purchase without feeling pressured into making a decision. I would recommend him to anyone searching for a pleasant sales representative.
Jack and Christina who work at the desk are very awesome, great customer service, and friendly. All workers are knowledgeable of the work being done or needs to be done. The mechanics did and always do a great job with my car. I have been coming here for 6 years and I absolutely love the service and quality.
Nissan in elk grove gas amazing staff. They all tried really hard to get me the best deal I could get possible. They're all amazing!!
Best car buying experience. What seems to be a chore was made into a ton of laughs, straight to the point, easy and honest. Will definitely be coming again and requesting Jack. 10/10 recommend.
I had done some research on the vehicle I wanted but he really brought it home for me with his knowledge and suggestions. I’m totally in love with my car.
We visited your location months ago in the beginning of my car search. After visiting other dealer ships we thought lets see what Elk Grove Nissan has. We had met Jack prior and to my surprise he rememberd the car I had inquired about months ago! He was very knowedgable and patient letting me share what I wanted and did not want in a car. I was able to get out of my current lease early and in to a New Maxima that drives like a sports car. Great experience I'll be back for another car when my lease ...
Jonatan was great! He was very friendly and easy to work with. He provided great detail of the car when we test drove. Great communication through text and just all around amazing customer service!
Everyone was so nice and helpful. I bought my 2021 Nissan Sentra last weekend and my brother came in to buy a 2018 Sentra today. Darien was amazing and very personable. Great experiences here!
I really enjoy my experience here. My salesperson was very informative & helpful. With my 1st time buying my own car, it was better than i expected.
John, your service man does an exceptional job in making sure that my car is well taken care of. Thank you.
Jambert was personable and professional. Nissan of Elk Grove has always has great customer service based on my experiances.I would recommend friends and family to give Nissan of Elk Grove an opportunity if considering buying a new vehicle
Whar a great online car buying experience. Talk about quick and easy. Claudia was awesome and kept me in the loop the entire time. Will definitely purchase from this dealership again.
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