Customer Testimonials
I never been in this dealership before and when I call for a service that day for my car they are very helpful. Customer service is excellent.Thank you very much.
It was a pleasure being served by the Nissan salesman in the finance Francisco and Brianna the vehicle is wonderful an item is missing the back cover
Jo Jo helped us get a great deal on our first SUV.and great experience in this dealership treat us with respect and no pressure.
Rick was amazing! He made this whole process for me so easy. Found a way to help me! Thank you, RICK! You really are amazing!
It was an excellent experience. Jack made the process easy and he was very friendly, knowledgeable, and honest. He made me feel comfortable and there was no pressure like other car salesman do. He did answer all my questions. He def went above and beyond our expectations. Everyone was great. David was awesome as well.
Jambert showed excellent customer service. He made the purchase of my 2013 Chevy Volt a smooth transaction while being very respectful and professional. He is a great asset for the Nissan of Elk Grove.
Personally, I hate car shopping. However, after talking to and meeting Jack, I knew that he wasn't just another "lot hawk" pushing me into buying a car because he needed a sale. He was very personable and made it clear that he was there to make sure my questions were answered and that I left in a car that I WANTED AND LOVED. He made the decision an easy one, without pushing me one way or another. The one thing that stuck out was that he told me "I can sit here all day and throw ...
Khanh and Francisco were very kind, courteous, and very professional! They both made the experience low pressure and very pleasant. You should be very proud of them. They are valuable employees to your team. Thank you
About a week ago I bought the 2021 nissan rouge and I was highly impressed by their customer service. The 2 sales representatives WILL and URIEL not only helped me find the best car for myself but also gave an exceptional service and worked hand on hand with me in answering any questions I had and explaining everything thoroughly. I had previously been too other dealerships as well before coming to nissan Elk Grove but the professionalism and cheerful attitude of WILL and URIEL just got me hooked into making that deal. HIGHLY RECOMMENDED!!!!!!!!!
Jambert was very very Professional and very nice, he made our buying a new car so easy, no hassles, it was very simple and fast, I wish buying a new car was always this easy.
JACKS AWESOMEEE! Made my experience VERY easy and enjoyable. Personable,knowledgeable &straight to the point.wouldn't have gotten my 2021NissanKICKS (YAY)without him!THANKS! 🤗
Amazing service and very attentive!! Franz H was very sweet and helpful by finding the right fit for me! I initially went in looking to purchase a used car and left with a brand new 2021 Nissan Sentra!!! Franz found something I didn’t even know I wanted! I thought I was going to be stressed out looking for a new car but the process was super easy thanks to him. Highly recommend him if you need help finding the right fit for you! This literally took all day and night and Franz never gave up!!!
Everyone I came in contact with were friendly and helpful, especially Jonah and Brianna. Their patience and flexibility was amazing! Thanks! I appreciate you both!!
Lucy was very helpful to me, she listened to what I had to say. I am so happy with my new beautiful 2021 Nissan Sentra SR. Good job Lucy! Thank you so much! I highly recommend Nissan of Elk Grove, they are the best dealer I have ever worked with.
Great service. Jo Jo and the staff listened to my needs and were able to get me exactly what I wanted! I highly recommend Elk Grove Nissan!
Dave Hidalgo is a very patient, friendly and very professional. Ehen though I had to go back twice he helped me out. I appreciate that he did
Premium experience, amazing customer service. Will recommend Nissan to friends & family.
I am very satisfied with my first shopping experience. Jojo took my wants and needs into consideration and treated my appointment as a priority rather than a commission. I would highly recommend Jojo to anyone looking for reliable customer service.
Very very very happy with our brand new 2021 Nissan Rogue Thank you very much Nissan of Elk Grove you guys treat us like a really Family.
Rick was amazing he made our purchase smooth and enjoyable I really appreciate his costumer service. He’s actually one of the reasons we made our third purchase at Nissan this year. Thank you Nissan from the Blanton family!!
Awesome! Did really wanna buy a car but will He helps us a lot and give us an easy and good deal. Recommended him 100%.
Jambert was incredible. Knowledgeable, courteous, responsive, and very capable with his comprehensive skill set. I appreciated the experience and he was the main reason why.
My experience with this dealer has and always is the best!
Jambert was exceptional at helping us buy a car for my wife. Throughout the entire process he made sure to listen and answer all of our questions. He was also very transparent, so we knew exactly what to expect with the car we were purchasing. When we're in the market for a car again we will have Elk Grove Nissan at the top of our list because of people like Jambert.
This guy was amazing professional courteous took everything we needed and explained everything even delivered the car keep him Very pleasant to work with made you comfortable made you feel at home did everything he could to make our visit comfortable
Will did a awesome job he got me in and approved and kept saying if there’s a will there’s a way and he’s super cute and funny ask for will he’s the best 😍😍
Good customer service but they are busy. You need to make an appointment two weeks in advance if you want a Saturday appointment.
I was absolutely satisfied with Lucy’s help she went above and beyond to help me at all times she had an answer to all my questions she’s verry knowledgeable And she doesn’t give up she gives it her all I will definitely come back for my daughters car and yes I definitely recommend any one looking for a car to go to Lucy Cortez At Elk Grove Nissan
It was a very good experience, manager and salesman did a great job. Although I believe I could have gotten a better deal from Nissan.
I bought my third Nissan Altima from Nissan of Elk Grove, Why Nissan of Elk Grove? Because it give you 10 years, 100,000 miles Limited Powertrain warranty, the staff are very nice and polite people, when I got there Salesman welcomed me and put every options for my car purchase, after the paperwork was done he explained all details about the car and service. I recommend this dealership for your cars needs.
Great experience buying or leasing a car! They make it quick and easy without the hassle of haggling back and forth. I highly recommend them for all of your car needs.
Jambert was amazing. He went above and beyond for us and really helped us out of a bind. We’re extremely happy with his service to make sure we were 100% satisfied. Fransico was also great. Both of these guys made our experience painless and actually pleasant! Thank you for the smooth transaction, their hard work, for trusting us and for being transparent with us. These 2 need raises!
I had an excellent experience! Jo Jo was awesome in making sure that we were able to get the car at the best rate. Although it was super busy due to the holiday, Jo Jo provided us 1:1 customer service and made sure the financial manager handled our application promptly. If you are looking for a place to buy a new car, go to Elk Grove Nissan and ask for Jo Jo!
I love my new car! He helped us pick a good car and made sure it had what I wanted it to include . Very patient and helpful!
Jo Jo was wonderful. It was busy and he still was able to make sure we were taken care of. He knew we were in a hurry to go home and he kept checking with the financial manager to make sure she was working on our offer.
Thank you so much for great customer service Damian went out of his way to make sure we got what we wanted. Thank you Damien and moe🙏🏾
Friendly staff Knowledgeable people All needed recommendations needed to get my SUV to still run good given!
Courteous, quick and professional.
It was a nice experience...all the peope i talked to are very accomodating...and i got a nice car...
Jambert was a rockstar. He was very professional, timely and friendly. He executed the deal in record time and even located the car that I was looking for from another dealership since it wasn’t on their lot. When I came in to sign for it, there were no games and he had everything ready to go and we were in and out so fast.
It was a total delight working with Darin. He was very polite, patient, and very thorough in helping my daughter buy her first car. Thanks
The whole process was made so much easier. We had a great buying experience and were very happy with the prices we got. The financing department was super helpful as well
Dealership and sales individuals were fair and helpful. Was a all around positive experience. Responsive and attentive without being “too much”. Thanks for the service
This was the best car buying experience we have ever had in 45 years of driving. Express Shopping was easy and painless. Claudia was fabulous!
Buying my new car was a pleasant, positive, low pressure experience. Initially I was feeling nervous and intimidated before even going in but was not made to feel that way at all once on the lot.
Friendly people always helping Us for our best need's, trying to find the correct car Also could connect to wifi Thanks Darian on Sales
Smooth, easy deal. Would definitely buy from there again. No pressure, no nonsense, no run around. Pricing was also good! Jambert was awesome to work with!
I Want To Thank Mr Khan Ho For Attending To Us At Nissan Elk Grove City California, We Are Blessed For His Service In Your Company, And We Really Feel At Home, The Company Is So Blessed To Have His Services For Us, We Will Testify To Anyone About His Service God Bless Y’all And We Love ❤️ Y’all
Nissan of Elk Grove is absolutely amazing! I was in need of a new car and got connected with Jambert. He was quick, communicative, and all around great to work with. He made my purchasing process easy and swift. John also came out and said hello, he was also incredibly kind and caring. Definitely will ensure to recommend and refer others i know to Nissan of Elk Grove. Thank you for everything!
A first time buyer and Mitchelle and Francisco made the whole process so easy! I 100% recommend the both of them. They also made sure that I received any and all related discounts, and were super personable, understanding, and easy to talk to. Thank you for making this experience a great one! “Hey fam!”
Mitchell and Francisco were extremely helpful and kind throughout the entire process! They were knowledgeable, charismatic, and will certainly be the go-to people for any future Nissan purchases!
Rick was awesome and very helpful in my car buying process. Maria who did the paperwork was great& knowledgeable and took time to explain things.
JoJo made us feel like family! He did not pressure us in purchasing our Frontier and was very knowledgeable on the entire process! Thank you!
Compré un carro usado de uno de los muchachos, Jonathan nos ayudó. Este dealer nos ha tratado muy bien, lo estaré recomendando para amigos y familiares.
Lucy Cortes helped me on my journey to purchasing a new vehicle and I couldn’t have asked for better service, she was patient, kind and caring. My needs were met and I felt welcome in her presence.
I was talking to a girl at the car change service last month. Jonha helped me find the car I was looking for. I am very happy with my car.
Lucy Cortez was very helpful and patient through my process of buying a vehicle. I felt as if my needs were cared about and met.
Lucy Cortes is a very wonderful employee, very patient and understanding I truly felt like I was taken care of and my needs were taken into consideration. Doesn’t mind coming in on her day off to help a customer out. We will definitely return.
Mr. Khanh was very helpful in finding the right vechicle for me. At first i didn't plan on buying a car, but my aunt convinced me to get one and mr. Khan really explained the details of what i'm buying and he also showed me around nissan, where i need to go if i needed maintenance and where to get the accessories i needed for the car, definitely will come back to this nice hospitality that he showed us.
Wonderful shopping experience! Everyone helped me find the right car for me at the right price. Second time buyer and would recommend this team to everyone!
This is the second car that we have purchased from Elk Grove Nissan. Customer service likes they give earns customers for life. Thank you to all involved
Our sales consultant, Jambert, was so great to work with! He made our car buying experience so quick and easy. Our little family is so excited for our new car and it’s all thanks to Jambert and Elk Grove Nissan for taking care of us and making it happen!
Best customer service experience I have ever encountered. It was seamless from start to finish. It was timely, friendly professional, and on point. Buying a car is usually stressful, however, I never felt stressed or pressed for time or uncertain about the facts and figures presented to me. Gerlie Fevidal was an outstanding representative of the COSTCO Auto Program and NISSAN of Elk Grove. The prices she quoted me over the phone were the same as in person. No surprises. I was made to feel like I was the only customer in the dealership. Maria Angulo handled the financial part ...
Called Jambert at EG Nissan and he was able to find the exact car we needed and got it all ready to drive that afternoon. He had is ready and detailed and in the showroom for me to look at. He was attentive, quick and helped with the finance process. Easiest and quickest I have ever bought a car. Will definitely recommended EG Nissan and Jambert.
I have bought several cars over the years from Nissan of Elk Grove. They have always been very reasonably priced, helpful and patient. Thanks Jambert!
Claudia Ayala was the best! She helped us go home with a 2021with a amazing price and apr . Couldn’t had ask for anyone better
Very happy with the expertise and help that I received
I went in to replace my car that was recently totalled and had the pleasure of working with Khan again. Khan knew I was coming to look at a specific car and had it ready to test drive as soon as I arrived. There was no pressure to look at other vehicles and the financing process was a breeze. While we waited for the paperwork to be processed, Khan showed me around making sure I knew where service and parts were located, got us drinks from the lounge area, and took the time to explain how to use the optional ...
I went in to replace my car that was recently totalled and had the pleasure of working with Khan again. Khan knew I was coming to look at a specific car and had it ready to test drive as soon as I arrived. There was no pressure to look at other vehicles and the financing process was a breeze. While we waited for the paperwork to be processed, Khan showed me around making sure I knew where service and parts were located, got us drinks from the lounge area, and took the time to explain how to use the optional ...
Darian made the process very easy and simple and got us exactly what we were looking for! Thank you and we will be coming back!
Elk Grove Nissan have exception customer service, specially I interacted with Khan Ho, He is tring to help as much as possible.
This is my fifth car tha I brought from Nissan anyautogroup , I always been getting the best price for my cars I would like recomend friends & family The sales man was very reasonable thanks Edwin Escamilla i will see you on my next p/ Thanks
literally ROLLED IN LATE FOR MY APPOINTMENT AS MY ALTERNATOR HAD FAILED ,HAD DIAGNOSIS WITHIN THE HOUR WITH PARTS AVAILABLE LOCALLY,STARTED WORK IMMEDIATELY NEXT MORNING AND HAD MY VEHICLE OUT BEFORE PROMISED !!!!!!!!! ALSO VIDEO WAS VERY INFORMATIVE. BEING IN THE HEATING AND AIR BUSINESS I NEEDED MY VAN AND THEY TOOK THE STEPS TO GET IT TO ME AS SOON AS POSSIBLE , THE ONLY THING BETTER WAS TO NOT HAVE HAD IT BREAK DOWN AT ALL BUT AFTER 185,000 MILES THIS VEHICLE HAS BEEN THE MOST RELIABLE I HAVE OWNED IN 35 YEARS OF BUSINESS
Elk Grove Nissan is a great dealership.
This was the greatest car buying experience I’ve ever had JoJo was awesome no hassle. Great customer service. JoJo if not one of the top sells men should be at Nissan Elk Grove Auto Mall. Thank you guys a lot.
I have never had customer service like this they took care of me like family . I am literally smiling ear to ear . Thank you so much .
It was a pleasure working with Jambert to purchase my new Rogue, he was very helpful through out the entire process, explained the car to me, set up my phone and other settings to make it easy to transition into a new car.
I went in to replace my car that was recently totalled and had the pleasure of working with Khan again. Khan knew I was coming to look at a specific car and had it ready to test drive as soon as I arrived. There was no pressure to look at other vehicles and the financing process was a breeze. While we waited for the paperwork to be processed, Khan showed me around making sure I knew where service and parts were located, got us drinks from the lounge area, and took the time to explain how to use the optional ...
Lucy cortes went above and beyond to help me get the car I wanted and the price I wanted. It was the best customer service ever. I am going to recommending everyone I know to her and the general manager Warren Santos was very helpful too he came out and helped me alot too
Great experience, very helpful, I was in and out quickly and they took very great care of me and my fiancé, it was a great car buying experience and I am very happy with my new car
Khan had great customer service, he listened us and described every single information about car. My first great experience in Nissan. Thank you so much khan
Khanh was incredible. He made the experience of being a first time buyer at Nissan truly memorable. This will not be my last time here!
Not only was my car serviced and washed, but a small door ding in my drivers side door was buffed out without my asking. THIS is what premier customer service looks like!!
Great service. Very helpful. Explained everything very thoroughly. Jona was very knowledgeable and helpful. Really love my new car. Very economical and has a lot nice extra features. Purchased a 2021 Rogue Nissan. Love it!
Jaida first greeted us with warmth and knowledge as she helped us navigate the lot. We informed her of what we were looking for, and she immediately identified the perfect car from us and accompanied us on a test drive. From there, Jojo joined us and was on our side throughout the rest of the afternoon. They both kept professionalism and customer service top of mind, and were essential to our positive experience.
Came in after submitting my information for costco savings. I was contacted and scheduled quickly. I was welcomed by Mitchelle and he showed us everything we needed. I also feel I was provided a fair price for my car and the overall experience was great.
Jojo and the crew at Elk Grove Nissan professional, personable & knowledgeable. Honestly, my car buying experience couldn't have been any better. I enjoyed getting the full tour the dealership and what is offered to me.
My daughter got a car and I got a car as well. Rick was great and I would and will tell tell everyone I know that they need to go to this dealership. They are the best
Dealing with Jambert was a good experience. Most of my interaction was with Jona Sanchez. Jona was very helpful and informative about the car and very patient demonstrating the features of the car. I loved his excitement about the car
I am so thankful to this dealership. Thank you Rick for all your help. Plus we have gotten every car we have had from this Nissan I suggest everyone come to this place and get your car.
JoJo was very knowledgeable and helpful with the Nissan Rogue product! I have been a Nissan customer for over 30 yrs and will continue to be!
Very good service!!! They helped me a lot to be able to get my first car. Very kind people!!! They helped explain everything. Very helpful
Very impressed with the service I received at nissan. Everybody was very kind, and made me feel at ease about my purchase. Great customer service. I have already referred some people to go see them.
Always great service
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