Customer Testimonials
My service advisor Kenny was really friendly. He explained everything very well and was happy to answer any questions I had. Elk Grove Nissan has always provided good service compared to other Nissan dealerships in the area.
Nissan elk grove is really a great place to buy car, with no markups! would recommend this to everyone! Thanks to boss Warren and Khan for helping us!
The employee who assisted me was professional and kind. He explained all service that my car would receive.
Since the day I bought the car, I've been here 3 times, every time I come here, the Nissan service does a good job, but I don't understand why every time I come here I have to pay for car repair, when I buy a car. i have purchased additional car insurance , but not get any benefits , while buying the car i have to pay extra $ 2,725 for car insurance . The selling price of the car is only $ 19,500. plus taxes , auto insurance , and others up to $25, 278.69 . I would very much like the Nissan dealer in ELK GROVE to let me ...
Jambert made the purchase of our 2022 Nissan Frontier seamless and very pleasant. He never let time pass between communications with us. He was honest, never pushy and we had confidence that we were going to get exactly what we wanted. He swiftly delivered our truck to us. Elk Grover was recommended to us by Radio Show CarPro Jerry Reynolds. He told us to contact owner John Driebe who actually took the time to connect us with Jambert and even came out to greet us when we came in to test drive. We would never use another dealership in the future. ...
Khan has given me and also my family an amazing experience with purchasing our new cars! Best sales man I have ever worked with. He was very polite and funny guy! I thank you so much khan for making this an easy and unforgettable experience!!
Great dealership! Jambert Corpus was kind, friendly, professional, and great at follow-up! Went the extra mile when the dealership was extra busy to get us home with our new car. We felt very well cared for. Highly recommend Nissan of Elk Grove, and especially Jambert!
Had the exact vehicle I was looking for. Sales person was welcoming and knowledgeable about the car. Felt zero pressure to buy. I will absolutely consider Nissan of Elk Grove again the next time I need to make another purchase.
Salesperson Mr Khan ho delivered exceptional customer service ,he went above and beyond on helping us choose the right vehicle.
This is the 4th car I’ve purchased from this dealership! Their service department is fantastic and has really taken care of everything I needed. As for the salesman responsible for handling all these sales for me: Mr. Khan Ho. Khan has been a pleasure to work with every time. Listens to what I need and want. Couldn’t ask for a more respectful and friendlier person to assist when purchasing a car. Hey, even the finance person was great! Thanks David Hidalgo. Thanks Khan and Nissan of Elk Grove! Love, love, love my new 2022 Rogue!
Kenny was great! Met my expectations even though the noise from the dash is still there. He told me that it probably would and to make another appointment. The waiting area is nice.
Great experience, happy with the process. Everything was handled in an expeditious manner, and I left with my car after only a couple of hours. Jambert and Maria (?) were both great.
The people were fantastic, I would definitely recommend customers to your location. Claudia was awesome!
Lucy and shay were great! They tried to get me the best they could! I appreciate you both for working with me and my family. I’m in love with my beautiful car!!!
Your Service Advisor, Haley is very knowledgeable, patient, and courteous. Haley has excellent customer service skills.
Khanh Ho knew exactly what I was looking for when I didn't know the words to describe it! I am a first time buyer and everything went smoothly and fast. Very accommodating and explained all the information well.
Everyone we worked with was awesome. Kahn Ho was very helpful and provided the best customer service we have ever experienced when buying a car. A true professional, knowledgeable, and customer focused. He took the time to listen to what we were looking for in a vehicle and provided the perfect vehicle for our first-time buyer daughter. A painless and fun experience with the perfect results. Kudos to Kahn and the team at Nissan - Elk Grove! We will definitely be repeat customers and recommend friends and family to your dealership. Robert & Lynn Basa and Camille Carcereny….
Love it. But still miss the car wash and vacuum like before COVID hope you guys implement that back soon. It feels great to get car serviced and washed and vacuum at the-same time. Great team
One of the best places I’ve been too where I was treated with respect and kindness. Met my expectations more then what I was hoping and am going to for sure recommend to others.
Good service Professional
Team was friendly, professional and quick.
Had a wonderful experience buying our Altima with Lucy. She was very informative and made our car buying experience a great one.
GREAT!
I took my vehicle to Nissan of Elk Grove. I was extremely happy with the communication, quality of work and professionalism by Kenny Tsui and other member so the service dept. It is nothing short of a miracle after COVID to get such outstanding service. I highly recommend this dealer!
The whole experience was great and very easy. Jambert Corpus brought our new Pathfinder to the house, we did the paperwork at my kitchen table in about 25 minutes. He then drove away our trade-in vehicle.
Good customer service, very helpful. Made process easy & excellent advice. Would definitely recommend him to others!
Khan was like an angel making our dream come true this is my 7th vehicle from Nissan of elk Grove fast in and out within hours I will recommend Khan to my friends and family members who are interested in Nissan vehicles
Khan Ho is one of the best sales agents in the business. This is my 5th vehicle I've purchased from him.
Muy buen cervisio todos muy amavles los carros muy vonitos. Muy amable Lucy baes y Peter muy informativo.
(Translated by Google) Very good service especially Edwin helped us, a lot and gave us better options I recommend it 100% Thank you Edwin for your help. (Original) Muy buen servicio en especial Edwin nos ayudó, bastante y nos dio mejores opciones lo recomiendo al 100% Gracias Edwin por tu ayuda.
Very helpful and friendly
Our service advisor was Kenny Tsui and he was outstanding! Kenny has wonderful customer service skills and he was very attentive to our needs. Thank you Kenny!
Muchas gracias por todo muy amable estoy contenta todo los cer vicios muy bien excelente todo
This is the sixth car we have purchased from this company. Tremendous service. Peter Phan ,Shay Briggs and Dave Hidalgo went above and beyond as always to make sure my experience was the best.
My service coordinator was very knowledgeable . She kept me informed regarding what work was needed . Excellent customer service.I give Haley Leming 5 stars
Haley Leningrad provided excellent service.She found all the discounts that I was entitled to.Also pointed out that there are complementary snacks available while you wait. .Was happy with the service👍
Khan was a diligent and honest help in getting me into my new Leaf. Thanks Khan (and the rest of the team!) for making it fun and being attentive to all my needs!
Let me preface this by saying that I had such a horrible experience at another Nissan dealer that I’d promised that I would never buy another Nissan vehicle ever. I’d taken my truck to your service department a few times over the years and my wife’s car as well. Your service department was friendly and treated us well. Every time I’d visit for a service I’d look at your inventory and had spoken to a few of your salespeople over the last couple of years. Everyone of them was professional. They were all willing to ...
Claudia made my buying experience pleasant. She made me feel comfortable, explained all the features of the vehicle, allowed me to test drive it and bring my grandson along. Claudia was very professional and customer friendly. Thank you for making my buying experience amazing.
Claudia is amazing. She let the truck do the selling. I can’t stand high pressure tactics but with her it was a conversation about the vehicle. She treated me like an old friend and that was refreshing after some of the dealers I’ve dealt with before. I will definitely buy from Claudia again and recommend her to anyone interested in a Nissan
Khan was amazing!
Khanh Ho made purchasing a vehicle a wonderful experience! He was attentive, knowledgable, friendly, and truly cares about you getting a vehicle you want and that you will be comfortable with! He follows up and is not pushy which was such a refreshing experience compared to other dealerships. I can not thank him enough for making such an important life decision feel so much more manageable!
Very kind and helpful! He made me feel very comfortable making such big decisions. He is great at explaining everything in a calm and detailed manner. Also, he's very punctual and a great communicator. Thank you so much for all your help! I'm very excited to go All Electric for the future!
Nissan of Elk Grove, specifically John Ryan, was very responsive to our needs and concerns from the very start. He kept us informed of the progress, provided a contact when he was unavailable, and helped process us out in a timely manner, explaining everything they found and fixed in depth, and just went above and beyond my expectations. The service was performed properly and the customer service was excellent. Thank you.
Ravneel is an amazing tech, he took his time to make sure all the things that needed to be fixed, was done. He also brought to my attention about a couple things to get done for the future and assured me that he would be the one that will get it done. Travis is an exceptional service advisor. He reached out to me for any updates and also got me a rental. These 2 went beyond my expectations.
Jack was very helpful. Very friendly. Knowledgeable. I never felt too pressured by him. He also made himself very available to contact for help.
Friendly service always get my oil change and other services
First time buyer of an electric car and everyone was helpful in answering questions. Patrick Braxton, my customer rep, was very helpful in information on how to charge my car. Lawrence, maintenance, helped with my car menu and gave me tips on viewing settings. I appreciated all the help. I would have given five stars but my car was a little late in being ready.
Best customer experience. Thank you, Jack! I was in the market for a compact car, and have been calling and visiting dealerships around the greater Sacramento area with no luck. Either zero inventory or ridiculous mark-ups. Other dealerships literally price-gouging with $10k-$13k over MSRP!!! At a certain dealership, a group of greasy salesmen tag-teamed to try to sell me a base Corolla for $41,000. No thanks! So I finally went to Elk Grove Nissan and was kindly greeted by Jack. He took me to test drive a Nissan Sentra and explained the features of the vehicle. I immediately noticed that ...
Have not used yet but my daughter did
Great service and friendly service reps.
Jack was awesome! We had a great experience in purchasing our first Nissan for our daughter. He was so friendly and knowledgeable. Best of all not a pushy salesman! We will definitely be back to purchase our next car from him.
Had such a pleasant experience thanks to Jack, who went above and beyond to help me get the exact car that I wanted at the right price. From the initial test drive through post-purchase, Jack has been extremely helpful (without ever being pushy), knowledgeable, responsive, and straightforward. Would highly recommend Jack and Nissan of Elk Grove!
Honestly buying a car in the middle of this vehicle shortage has been an absolute headache but Jack and the rest of the staff have been so helpful It took a little bit longer than we wanted but I got the car But I had been waiting for and I'm so excited 👌👌👌
Jack was super knowledgeable and very helpful and my purchase couldn't have been smoother!!!!
Jack’s work is top notch! He was very helpful thought the whole experience and even after purchase he still answers questions when I have them.
The entire team at Nissan of Elk Grove made a difficult situation easy and pain free. It was the best experience that I have ever had at a car dealership. Thank you Nissan of Elk Grove!
Kenny and his team were absolutely great. They took the time to really inspect my vehicle and see that the windshield pump was not working due to a yuckie clogg. So, instead of having to get a new part, all that was needed was a flushing out the tube and wala!!!! Problem solved. Thanks for saving me a few hundred dollars.
Enjoyed this dealership! Felt very comfortable with their process. Nice perks for the waiting customers.
Kenny is service was great help from getting me checked in to updates on my car to getting me checked out he was very helpful 10/10!!!
I like the video
Jack was very knowledgeable, explain features on my vehicle and walked me through the entire process from start to finish. He make sure I was comfortable driving my New car. Best experience by far. He also follow up couple days after purchase to make sure I didn’t have any more questions. Will definitely recommend Jack and Nissan of Elk Grove to family and friends.
Jack was a great help with our purchasing experience his honesty was amazing would recommend 100%
Jack was super knowledgeable about every vehicle I inquired about. He has great communication skills, really friendly, and he is very experienced in his craft. I would 10/10 recommend him to anyone in the market for a vehicle.
Jack was extremely helpful in our car buying experience his wealth of knowledge was second to none.
It was a wonderful experience. Jack went above and beyond in customer service in helping me choose the perfect car within my budget. He took videos of the vehicle and took time to answer all my questions.
Petrisia was absolutely awesome with my purchase of a new 22 Frontier!!! She was extremely professional and extremely outgoing and was also very knowledgeable and professional!!! I had a better experience here at Nissan elk Grove then I did at elk Grove Toyota and Petrisia followed up with me multiple times to make sure my questions and concerns were all addressed in a timely manner. Thank you again Petrisia and Nissan of Elk Grove!!!😇👍
Incredible buying experience with Khan! From the moment we met throughout the entire buying process, it was an absolute breeze. Dave in finance and Warren the GM were exceptional and made our experience so effortless as well. I would highly recommend EG Nissan!
Jack Stevens, a guy who deserves all these stars in the universe. He’s devoted, compassion and knowledgeable - characteristics that reflects in his excellent costumer service skills. Buying experience wasn’t never my thing. Never been easy in general but Jack was simply the game charger. It was a smooth sailing process. Furthermore , he went above and beyond his way to guarantee our satisfaction with the purchase. PS. I would also like to give credits to Bri who took care of our needs during the pick up process and Janice for the follow-up.
Petrisia was absolutely awesome with my purchase of a new 22 Frontier!!! She was extremely professional and extremely outgoing and was also very knowledgeable and professional!!! I had a better experience here at Nissan elk Grove then I did at elk Grove Toyota and Petrisia followed up with me multiple times to make sure my questions and concerns were all addressed in a timely manner. Thank you again Petrisia and Nissan of Elk Grove!!!😇👍
Amazing service. Very professional and was not pushy at all, like some salesmen. Answered all my questions and even helped me find a car that fit my budget.
Jambert was super friendly and provided excellent service. The whole process was low pressure and fast. I would definitely buy there again!
I’m so very impressed with the service that was performed on my vehicle! From the moment I arrived Patrick Braxton welcomed me in and explained everything that would be done to my Rogue. I was worried about me getting the Service message on my Rogue and he eased my mind by explaining that the Service message was just a reminder message. He answered all of my questions and took the time to show me around and took me to the waiting room and most welcomed he showed me to the coffee!😁 When I got the video showing me about ...
Took my car in for service and my advisor Travis was awesome. Great communication and got me in and out in a timely manner. Very happy with the level of service I received.
Overall it was very pleasant. Khan was so professional, but what impressed me was how he made me and my husband feel, so considerate and just knowing he had our best interest at heart.This wasnt a simple transaction, it was difficult, but Khan worked it out for us and we could'nt be happier. I tell all my friends go to Nissan at Elk Grove and ask for Khanh "He's The Man" 10 star treatment and then some. Thank you Mr. Ho.
Good experience with the dealership and good customer service. Chuck was very friendly and helpful. Overall process was nice and convenient.
Nissan Elk Grove team made our car buying experience easy and stress-free. On these extra ordinary time of supply shortage and inflation, we got our preferred car with a great deal. Thanks to Khan and David who’s very knowledgeable and friendly. Not to mention Peter who received our first inquiry and acted swiftly so we can get the car on time!
What a wonderful experience! Jambert Corpus was no pressure, friendly, welcoming, and answered all my questions. He made getting a new truck so easy. I am sorry I did not remember the name of the gentleman who helped us with the financing...but he made the process so painless. Thank you again...and I love my new truck.
Best sales experience ever! Go to Khan Ho, he will make sure you walk out smiling, he hooked me up with a nice car, I got to chose the color as well. He made sure to go over all the specs of the car itself. As well as the finance man Mr hidalgo!!! Hes just the sweetest! Great team you got there at elk grove nisaan
My air conditioning went out, I took it on Friday And it was ready by Saturday so happy since it’s so hot , my advisor is unbelievably awesome. Thank you
Awesome experience, jambert corpuz was very professional and courteous. Everything was transparent, he promised unit would be available on our agreed date and he delivered. Very happy with his service would not think twice in referring him to our friends and family
I'm glad that Nissan @elk grove has a ride service. I was able to come home. Since the car service took awhile to get done due to them being so busy.
I got my back window replaced and was very pleased and satisfied with the results!
Khan Ho was great! He made the car-buying experience easy and hassle-free.
Chuck did a wonderful job in selling us our family car. We are very impressed of how fast the service was. Thank you so much !
Thank you so much for communicating with us on the availability and information of the car. You have very welcoming and professional customer service. You also made the car buying experience very easy for us, thanks to you we are very happy with the outcome and I am at peace with my wife’s commute to work.
So let me just start off by saying when you see that elk grove nissan is the best car dealership of 2022 its true. Go through Khan though. He definitely looks out for your best interest, over what looks good. He took care of me, not only for 1 car, but 2 cars. And by far hes made me happy, and taken care of all my needs. Hes very friendly, and nice. Im a very introverted person but I found my self sitting there and laughing and having a good whole hearted conversation with him. If you want a great car, with a ...
Excellent customer service, friendly, knowledgeable. Haley went out of her way to ensure we were taken care of.
It was easy in and out since sells rep was super fast very professional and nice
Awesome, They never let me down.
I have taken my Nissan here for many years. Spent LOTS of money. Yet I go this time (June 2022) and find out they no longer wash your car, unless you bought a car from them? Ah nope not ok Nissan (after some conversation they agreed to wash my car) Believe me for many reasons I won't be buying another Nissan, this was just one more reason. Bye bye Nissan.
I found myself at Nissan in search of a new car after mine was totaled in an accident. I wasn’t excited about purchasing a car post-pandemic in the current economic environment. Khan helped settle my fears by helping me find a beautiful Rouge that exceeded my expectations within my budget. Khan’s positive attitude, enthusiasm and reassuring demeanor made all the difference in my shopping experience. I was in and out with a new car, paperwork and all, within a few of hours. If you find yourself in need of a new car, and want a smooth experience, I ...