Customer Testimonials

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Google Feb 27, 2024

Lee was great. Made sure we were comfortable. Even asked us if we wanted snacks and drinks while we were waiting. Great customer service. Very knowledgeable and friendly.

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DealerRater Feb 27, 2024

I recently had the pleasure of engaging with Khan and I must say, it was an exceptional experience from start to finish. From the moment I walked into the store, I was greeted with warmth and professionalism. Khan demonstrated an impressive level of product knowledge, taking the time to understand my needs and preferences before making any recommendations. They listened attentively to my questions and concerns, providing thorough and insightful answers that helped me make informed decisions. What truly stood out was Khan's genuine passion for helping customers. They didn't just try to sell me something; instead, they ...

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DealerRater Feb 27, 2024

This dealership is awesome!! From buying my car to reschedule first sevice, Peter was able to get it done quickly. Great service everytime I come here. I will recommneded Nissan Elk Grove to all friends and family. Thank you Peter

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DealerRater Feb 27, 2024

Nissan of Elk Grove is a fantastic dealership. The staff was very helpful and they have a large selection of vehicles. Kahn Ho helped me and gave awesome service. 10 out of 10!

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Yelp Feb 26, 2024

John Brooks is a real one! He can be trusted and always looks out for the best interest of the customer. I have serviced my vehicles at Nissan Elk Grove over the years and now my son and daughter have their cars there and yes, who do we take them to? John Brooks!...he is fantastic!

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Google Feb 25, 2024

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Google Feb 23, 2024

Its was quick and easy! Franz was a wonderful kind hearted person and im glad i got to do business with him. Hes super friendly and just an all out great guy!

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DealerRater Feb 21, 2024

I started online and was happy for the quick responses. Lee had everything ready when we arrived. The quote was accurate and truthful and did not change on arrival. I appreciates the nice and welcoming atmosphere of everyone in the building while we were there. Thank you.

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DealerRater Feb 21, 2024

Had a great experience at EG Nissan! Lee quickly followed up, he listened to my vehicle needs and got me a great deal. I needed a car same day and after researching and car searching both Lee and Hassan made the process simple and quick. Hassan worked diligently to get me in and out with paperwork and Lee made this a great car decision for my family needs.

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Google Feb 21, 2024

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DealerRater Feb 21, 2024

Franz was absolutely helpful with the car that my family and I wanted. He understood what kind of car we were interested in and was very much open minded and understanding what we needed. Love how his attitude felt very much Positive and warm greetings and respectful towards us. He answered all of our questions and we felt so much more confident about our decision about the car. If you want someone to talk you into buying a car Franz is your guy, very much appreciated what he did for us. -Amalia

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DealerRater Feb 19, 2024

Sales Mngr Lee was very attentive, provided great customer service , gave me a good deal and walked out the door with a new truck.

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DealerRater Feb 19, 2024

Stephen and Marilyn was great to deal with, knowledgable and very patient. They answered our questions the best they can . Great assets to the company! They deserve a big fat bonus!

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DealerRater Feb 19, 2024

Nice, friendly staff. Welcoming atmosphere. Great showroom cars, and lots of choices to choose from on the lot.

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DealerRater Feb 18, 2024

Mr. Kahan is a wonderful salesman. He is funny , patient and is knowledgeable of the car he sells. We have bought 8 cars from him for that reason.

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DealerRater Feb 18, 2024

Very easy to deal with, honest and transparent. Everyone from the salesperson to financial manager was knowledgeable and helpful.

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Google Feb 18, 2024

Excellent service

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DealerRater Feb 18, 2024

My experience with the Nissan dealership was very great. Very helpful people. guys that work there made you feel comfortable welcoming They try to help you anyway they could They try to get you The best deal possible Khanh Ho Dave Greenly, Peter Phan, Franz Henderson.

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DealerRater Feb 18, 2024

Stephen was extremely helpful, the rest of the staff was the epitome friendly customer service

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DealerRater Feb 17, 2024

I had a fantastic experience at this dealership! My salesman Franz was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car.

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DealerRater Feb 17, 2024

The experience I had with Khan Ho was phenomenal to say the least. I work in sales myself and boy can I tell that this man ho early cares about his customers and it show, Mr.Ho should empathy and concerns to my situation and offered my a transparent way of doing business! If you want a no hassle experience purchasing a vehicle, Mr.Ho your man!!

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DealerRater Feb 16, 2024

Great customer service and Khan goes beyond to help us every time we need help in purchasing. I haven’t seen a person like him who always goes is there when we need help. Thank you Khan

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Google Feb 15, 2024

Great service

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DealerRater Feb 15, 2024

From the beginning to the end of the purchasing experience, Nissan of Elk Grove and its employees were top notch. The buying experience was extremely transparent and straight forward, and one of the owners met with me to resolve a price mistake that occurred during the online process (in my favor). The special financing APR (2.9% for 72 months) is unbeatable during these inflationary times and with the substantial dealer discount, my monthly payments were well within the family budget. Throw in the lifetime carwashes, the vehicle home delivery, and the soda fountain machine in the customer waiting area, Nissan of Elk ...

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Google Feb 15, 2024

It was just an oil change, so it was good. I also have a dome light issue and Jhon ordered a replacement. I'm waiting to hear if it arrived.

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DealerRater Feb 14, 2024

Khan and Lee were kind and helpful. They were understanding of our family's situation and did what they could to meet our needs. They found us a good deal on a previously-owned vehicle. My husband and I felt that they worked very hard to take care of us. Thank you!

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DealerRater Feb 13, 2024

He was extremely helpful!! Very pleasant and walked me through choosing the best car for me and my family!!

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DealerRater Feb 13, 2024

This is our 3rd purchase of Nissan of Elk Grove and we continue to come back because of Khan!

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DealerRater Feb 13, 2024

Gave then a holler when I was looking around. And was given a deal I couldn't refuse. Jim is one of friendliest I've met.

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DealerRater Feb 11, 2024

Elk Grove Nissan is the place to shop! Just leased my second Rogue. Stephen was the best! So helpful and friendly. He went above and beyond to make sure I was happy and got a great deal. Thank you Nissan!

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Google Feb 11, 2024

The employees were friendly and helpful. My sales person Khan Ho was patient and attentive to my needs. Khan was able to help me get a car right for me.

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Google Feb 10, 2024

I had purchased an ARIYA from Nissan of Elk Grove and there was a warranty problem: warning light was off. Jhon ran diagnostic tests, located the cause and fixed it. I was kept informed of the progress. I really appreciate is that Jhon told me after one hour that he would need the car for the entire day and had my free rental waiting for me.

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Google Feb 10, 2024

I have never experienced service like this. Jhon was beyond amazing. As I’m feeling defeated with my transmission no longer working and wondering how in the world I can pay for a new one, Jhon with a few words “ let me check on that for you, may I”. I’m thinking I use my car for everything and he quickly assures me and my kids will be-able to get our car not only fixed, but covered by warranty. His response was like a dream. I had to stop to cry and pray for thanks. Having had a poor experience ...

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Google Feb 8, 2024

Aaron is very customer service oriented. He listened to my concerns and made sure that they were addressed. Thank you.

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DealerRater Feb 8, 2024

I’ve had the greatest experience with Jack and Joe Luiz, they have exceptional work ethic…helped me get out of a bad situation and put into a brand new 2024 with little to no hassle on my end ! Great experience!

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Google Feb 7, 2024

I LOVE this place. As a first time car buyer I was nervous. But Stephen helped me feel safe a secure. The team here is knowledgeable, inviting, and helpful! If you need a car, go to Nissan of Elk Grove!

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DealerRater Feb 6, 2024

Franz was very professional, helpful and patient with my purchase. He answered all my questions and made me feel confident in my purchase. I would highly recommend him to anyone looking for a new vehicle. Thanks for your help.

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DealerRater Feb 6, 2024

The Mazda team and experience was very friendly and helpful.. I would buy from Antonio again or send my family and friends to him.

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DealerRater Feb 5, 2024

We had the best car purchasing experience at Elk Grove Nissan. Carlos Stahl answered all of our questions enthusiastically, and helped us find our daughters first car in high school! We would also like to thank manager Joe Luiz for helping in the experience! Nissan of Elk Grove prices were fair and were not overinflated. The price listed on the vehicle took away the pressure of negotiating. The finance department was also very organized and only took us about 6 minutes to sign the streamlined paperwork. My wife and I would refer Elk Grove Nissan to anyone looking for a car! ...

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DealerRater Feb 5, 2024

Khan, Peter and Joe were AMAZING with assisting in buying my car. They explained everything beautifully, no confusions, and answered all of my questions. Even had snacks and water for my dad and I! 10/10 experience thank you guys!

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DealerRater Feb 4, 2024

Very much appreciated being able to get in and out with a trade in and new car relatively quickly, and zero pressure to add accessories. This was a refreshing dealership experience.

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DealerRater Feb 4, 2024

Stefan is a excellent worker I like the way he attends me really nice guy.

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DealerRater Feb 4, 2024

Jomar was super friendly and knowledgable about our new Pathfinder. He helped us get a great deal on a great car. Jomar has earned our business as Nissan customers by making this deal seamless and friendly. Thank you Jomar!!!!

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Google Feb 4, 2024

The service was excellent as I always expect! It was quick and efficient! Always appreciated!

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DealerRater Feb 4, 2024

When I arrived at dealership I was nervous and anxious because I was in need of immediate transportation. Khan immediately put me at ease by listening to my concerns and needs. He was patient and assisted me with finding the right car for me. Khan made the experience a pleasant one and I love my new car!

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Google Feb 2, 2024

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DealerRater Feb 2, 2024

I returned after good experience with my Sentra and now with my new car. Very informative answered questions and made me feel very comfortable

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Google Feb 1, 2024

Kenny was great. He stayed on top of my project and made sure it was covered, even when he was not scheduled that day. Even the folks who stepped in for him, stepped up. I came to Elk Grove Nissan because I was not happy with Sacramento Nissan. It is worth the drive for the service I received. I will be back.

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DealerRater Feb 1, 2024

excellent communication and great service, and helpful tips provided to us, very convenient and smooth purchase process

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DealerRater Feb 1, 2024

This is our second vehicle from you. Khanh Ho was great to work with. He made the buying process stress free. We will definitely be back when we need our next car.

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DealerRater Jan 31, 2024

We had problems with a Nissan in New York . I came in to cancell my service contract Antonio and Hesam helped me resolve my warranty. Antonio went out of his way to take me to the service department per Hesams sugestion to get help from Marc. Problem solved.

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Google Jan 31, 2024

The best place to get a car! Jon Murphy, John Ryan Driebe, Marc Latuture, and Hasam are all amazing people who have helped me in my many years of being a Nissan customer. Not only do they surpass all my expectations, they also make me feel like a friend, safe and comfortable when I’m in need of service, or purchasing a car. I always highly recommend anyone I know to Nissan of Elk Grove.

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DealerRater Jan 31, 2024

Excellent communication, and well versed regarding their positions and roles. Very easy to work with.

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DealerRater Jan 31, 2024

Antonio was very knowledgeable, very helpful with my needs and wants in a vehicle. We eventually came to an agreement on a vehicle and loan agreement that sounded very reasonable. Highly recommend Antonio and his team here at Elk Grove Nissan!

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DealerRater Jan 30, 2024

All of the staff were courteous and accommodating. Staff appeared to have keen knowledge of vehicles.

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DealerRater Jan 30, 2024

Franz was very helpful. Especially it being my first time buying a car off a lot. He made it very comfortable and answered all our questions. Definitely made my first time at Nissan a memorable one. And I couldn’t be more in love with my car! Thanks Franz!!

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DealerRater Jan 29, 2024

The dealer is very nice and patient,answered all the questions, helped me ship the car

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DealerRater Jan 29, 2024

Franz was extremely helpful with the buy process. He made it a seamless process. He also went above the standard norm to ensure I received the vehicle I wanted. Working with Franz to purchase a vehicle makes it feel like he is your friend and not a sleezy salesmen.

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Google Jan 29, 2024

(Translated by Google) Very attentive, in my language and very fast this time although he did not decide whether to put my engine cover on as he had assured me since they lost it there (Original) Muy atentos,en mi idioma y muy rápido esta vez aunque no me resolvió si ponerle mi tapa del motor como me lo había asegurado ya que ahí me la perdieron

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DealerRater Jan 29, 2024

Khanh was very receptive to our wants and needs when it came to finding the right car. He helped navigate us through the each step of the process. Khanh is very knowledgeable when it came to answering our questions and concerns about every car we looked at. A patient individual that carried his profesionalism with the upmost determination to help us get the right vehicle. Furthermore, the perks offered made it very clear that Khanh wanted to get us the ideal car! The process has been one of the most sincere & simple transactions we have ever expereinced when purchasing ...

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DealerRater Jan 28, 2024

I credit Jack with the best car dealership experience I have ever had. He was very focused on our needs and he came through beautifully. We are very pleased. Thank you, Jack.

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Yelp Jan 27, 2024

I took my vehicle to three (3) dealers. Nissan corporate had some hinky stuff going on and I needed a dealership that knew how to handle both the private warranty side and the actual repair work. This place is awesome!! Knowledge and experience and caring combined make all of the difference. They take care of you, the entire customer. Everything I needed has been taken care of. I was waiting for diagnosis and almost got stuck with a really expensive out of pocket at other locations due to lack of knowledge and experience. Again, experience and caring really do matter and ...

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Yelp Jan 27, 2024

Very experienced sale person who know what he is doing. Very helpful trying to get the best deal for me. Carlos Stahl is a very helpful sale person that seem to go out the way to help me getting the best deal

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DealerRater Jan 26, 2024

Buying a vehicle can be really stressful when you are unsure exactly what you vehicle you want. Franz made this car buy experience wonderful. He was extremely helpful, knowledgeable, and truly paid attention to the things I said needed for my family in a vehicle. His customer service was superb. I intentionally wanted to work with Franz, because of the great customer service I saw him display with another customer. I made the best decision working with him. I am completely happy with my vehicle and I am thankful that Franz was the person I had a chance to work ...

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Yelp Jan 26, 2024

If your gonna buy a car from here look for Khan he's the guy that will take care of you From my experience at this place he's willing to really help you with any issues

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DealerRater Jan 24, 2024

Great customer service, they treat their customers like family. Thank you for getting me into a reliable vehicle.

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DealerRater Jan 23, 2024

Franz met my wife and I in the parking lot, with a warm greeting and a relaxed professional demeanor. He was very patient and knowledgeable when showing us their wide assortment of vehicles and answering the many questions we had. Franz and Nissan of Elk Grove made the entire process a breeze with their helpful, non pushy approach. I will recommend Franz to anyone looking for a seamless car purchasing process.

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DealerRater Jan 23, 2024

This was by far the best car buying experience I’ve ever had! Peter Phan was very knowledgeable, he listened when we told him what we were looking for and he went above and beyond in finding us the vehicle we were wanted. The fact that he took the time to show us two trim levels and explain in detail for each vehicle was very much appreciated. I love the vehicle I purchased and highly recommend Nissan of Elk Grove, from start to finish I could not be happier. Thank you!

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Google Jan 22, 2024

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DealerRater Jan 22, 2024

Khanh was super friendly and supportive with our purchase.... this was our second vehicle purchase with Nissan of Elk Grove in the past 6 months

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DealerRater Jan 22, 2024

Antonio Salas was hands down the best car salesman I've had the pleasure of working with. He was knowledgeable, very personable, and had phenomenal attention to detail. Highly recommended.

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Facebook Jan 22, 2024

I contacted Antonio Salas and arranged by internet to purchase a vehicle. He was prepared and everything was as it should be. We even changed our vehicle of choice and Mr Salas worked with us throughout to make the purchase as easy and painless as possible.

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Google Jan 22, 2024

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DealerRater Jan 21, 2024

We did most of this transaction by text and phone. When we arrived at the dealership, everything was as was promised by Mr Salas. When we decided on a different vehicle, he made all necessary changes to accommodate us. We were in and out with minimal fuss.

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Google Jan 20, 2024

Phil met me at vehicle, like we were old friends. He explained everything every step of the way, and immediately took the worry out of entire ordeal; making it what it was, a general maintenance and upkeep of the vehicle and it's life. Even with cost, it is worth the peace of mind to know Phil is there, and vehicle is in good hands with Elk Grove Nissan Service Center. Thank you for your kindness, genuine concern, support, knowledge, expertise, friendly professional service, and excellence of service. 👍Keep up the Good Work Nissan Team.

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DealerRater Jan 20, 2024

Stephen was super informative, kind and helpful. The test driving and buying process was very streamlined and easy and I felt absolutely no pressure at any point.

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Google Jan 20, 2024

The whole team is fun and filled with positivity! They get the job well done😊. Marc is wonderful & will make sure you’re taken care of . ⭐️⭐️⭐️⭐️⭐️

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Google Jan 20, 2024

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DealerRater Jan 19, 2024

Stephen was great! Probably the best car buying experience. He went above and beyond To cater to our needs and the deal we were looking for. Would definitely recommend him for all future car purchases.

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DealerRater Jan 19, 2024

Stephen was quick, helpful and catered to all our requests no questions asked. 10/10

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Google Jan 19, 2024

Marc is an outstanding service manager. He went above and beyond to address my concerns, and I am truly grateful for his exceptional assistance.

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DealerRater Jan 17, 2024

We had a great buying experience at Elk Grove Nissan. Khanh went above and beyond to give us the deal we wanted. I would definitely return to buy a car from him.

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DealerRater Jan 17, 2024

Nice experience! The price is decent and the car condition is good as well. Communication is smooth.

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DealerRater Jan 16, 2024

Jack is 0% pressure and 100% genuinely patient. From the moment we met him, it was as if he had been our friend for years. He is honest, forthright, and has a fabulous sense of humor. We even named our 2020 Mazda CX-5 after him - Jackie.

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Google Jan 16, 2024

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DealerRater Jan 16, 2024

As a first time car buyer, I was nervous and anxious. Stephen made the process easy to understand and fun. He was helpful, considerate, knowledgeable, and assuring. The other staff at the dealership were welcoming and friendly. They made you feel like family, not just a customer. I couldn't be more happy with my purchase.

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DealerRater Jan 16, 2024

Great and Wonderful experience at Nissan. 10/10 would recommend Stephen as a salesman!!! Will definitely come back!

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DealerRater Jan 15, 2024

Absolutely loved this dealership. Went in looking for a specific car that sold minutes before we got there. Jack was patient, realistic, and helped us to find an alternative car that met very specific requirements. I will definitely be coming back in the future to buy from him again.

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Google Jan 14, 2024

(Translated by Google) Excellent service, very professional, I recommend them 👍 (Original) Excelente servicio muy profesionales los recomiendo 👍

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Google Jan 14, 2024

Service was efficient

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DealerRater Jan 14, 2024

Coming into Nissan Elk Grove I was surprised by the hassle free buying experience. There was no pressure from Jomar the salesman as I browsed their used car fleet. In my 30 years of car buying experience Ihave to safe this was the fastest/smoothest/thorough car buying experience. I will return and happy to recieve free car washes for the llife of the vehicle.

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DealerRater Jan 14, 2024

The dealership has a nice layout to display cars along with a friendly staff and great area for test drives!

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Google Jan 13, 2024

Franz was an awesome salesman! It was NYE, and he went above and beyond selling my 2024 Sentra to my parents, a gift for me! Happy New Year! Looking forward to driving "Pearl"up for her car washes and service maintenance! 🤍❕️

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Google Jan 13, 2024

Both Patrick and the Service Manager were so kind and accommodating to me! took the time to explain all services and what was left on my pre-paid package. That was the first time I'd even ever seen what was included in the package I purchased. Thank you!

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Google Jan 12, 2024

Thank you to Patrick for alway being so helpful

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Google Jan 12, 2024

The best part of my visit was the sales person, Jack, was informative, respectful and NOT pushy.

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Google Jan 12, 2024

Had an outstanding experience at Nissan of Elk Grove! Big shoutout to the dynamic duo – Michael Fotis, the sales manager, and Hesam Ghaffari, the finance manager. Michael was an absolute pro, guiding me through the car features with enthusiasm and answering all my questions. Hesam made the financing process a breeze, explaining everything clearly and ensuring a smooth transaction. Together, they made the entire car-buying experience a pleasure. Left with a fantastic impression – highly recommend this team!

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DealerRater Jan 11, 2024

Couldn't have asked for a better experience at Nissan of Elk Grove! Kudos to the dream team of Michael Fotis, the sales manager, and Hesam Ghaffari, the finance manager. Michael was not only professional but also friendly, providing a thorough walkthrough of the car and addressing all my queries. Hesam made the financial side seamless, breaking down everything in a way that was easy to understand. These two made the car-buying journey smooth and enjoyable. Left with a smile and a stellar impression. Highly recommend the expertise of Michael and Hesam!

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DealerRater Jan 11, 2024

Great car buying experience! Antonio was great to work with! From start to finish, I did not feel pressured, only a sense of being assisted in making this big decision. While getting to a fair price, I felt my time was respected; no long waits to check with the manager! After getting what I thought was a good quote, I left to do my "due diligence" and did not feel pressured trying to get out of the dealership! I was not pestered on the phone and after checking with other dealers found that indeed I had a great ...

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DealerRater Jan 11, 2024

Antonio was friendly and knowledgeable. All my questions were answered. The process of buying my car was an easy process.

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