Customer Reviews
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4.4 / 5
(246 Reviews)
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December 17, 2019
Larry B. "Took my vehicle in for service ..."
Took my vehicle in for service and Shalvin greeted me at my car. The write up was quick and so was the service. They washed and vacuumed my vehicle and it looked great. The waiting room was clean and the snacks were nice, there is also free fountain soda and WiFi. The cashier was very friendly. It was great and I will definitely be b...
December 16, 2019
jwilliams316 "Service was great!"
My experience at Elk Grove Nissan was great! Darian the salesperson made sure the car I wanted to test drive was “front and center” he also answered all of my questions and gave me good advise. The finance manager Dave was equally as good giving good advise and answering all questions. They ...
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December 09, 2019
crdugue "Thomas was super helpful and Honest with me. He also got..."
Thomas was super helpful and Honest with me. He also got me the most Amazing deal on a new Nissan Rogue.... If you want a quality and compassion sales representative -Thomas Her is your guy..::
December 04, 2019
CR "Thanks"
We are glad we returned to Nissan of Elk Grove to purchase another Nissan Leaf. Darian went above and beyond to make sure we got exactly what we needed at an appropriate price.
December 01, 2019
sisi1515 "Simple, Easy, Fast."
Jay is the man, made the purchase very simple and easy. We came in just to look, but we found a good deal and Jay found us the right car, so we pulled the plug, glad we could work with Jay.
December 01, 2019
mingqinghuang1970 "Best Dealership"
I haven’t bought a car for over 15 years, Jay definitely changed my perception of what a salesman is, it’s way different from before. The process is very transparent, price is very fair, highly recommended.
November 30, 2019
Kuyang ORPA "Great staff"
I bought my first Nissan vehicle from this place yesterday and I had a wonderful experience!
My sales rep was awesome (Mitchell Soneja). He answered all of my questions and show me all the features on the vehicle. And also i wanna thank Warren Santos for the assistance. You guys are amazing!
I would highly recommend this dealership!
November 30, 2019
Ryan A. "I bought my first Nissan vehicle ..."
I bought my first Nissan vehicle from this place yesterday and I had a wonderful experience!
My sales rep was awesome (Mitchell Soneja). He answered all of my questions and show me all the features on the vehicle. And also i wanna thank Warren Santos for the assistance. You guys are amazing!
I would highly recommend th...
My sales rep was awesome (Mitchell Soneja). He answered all of my questions and show me all the features on the vehicle. And also i wanna thank Warren Santos for the assistance. You guys are amazing!
I would highly recommend th...
November 29, 2019
Jtalvarez "Top notch service. Peter was excellent throughout the..."
Top notch service. Peter was excellent throughout the whole process. Jambert did also an amazing job, financing was quickly and efficiently. All were excellent.
RATING: A+
November 28, 2019
Priscilla V "Edwin went above and beyond for me and my car needs. I..."
Edwin went above and beyond for me and my car needs. I was very pleased to have such a non-puchy car sales men. I would definitely recommend him to my family and friends no doubt about it. Thank you again Edwin.
November 27, 2019
yian750203 "Excellent Service "
Jay was the best, helped us from beginning to end, was referred to him by family and he sure went above and beyond, thanks Nissan of Elk Grove.
November 27, 2019
shymoma09 "friendly"
I have been frustrating dealing with salesmen from other dealerships. I went into Nissan of Elk Grove thinking I would get the same BS and run around. The sales person John was friendly and he tried to match the price from another dealership. The price was close but I got a better car, so I felt the price was fair. Between John, Garret, Dave and Khanh ...
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November 27, 2019
rhkallett "Our sales person, Peter Phan, was exceptional. No..."
Our sales person, Peter Phan, was exceptional. No pressure, knowledgeable about the car we were interested in, and, significantly, followed up after we leased it.
November 25, 2019
Rob Earielle Jan Pangilinan "Great customer service and great workers."
Great customer serviece. All the staffs is friendly. It’s our second time getting a car at Nissan. They gave me what’s best for me every time.
November 24, 2019
debwilcox52 "Great customer service. Edwin Escamilla helped me and he..."
Great customer service. Edwin Escamilla helped me and he was very helpful. He had great knowledge of the vehicles and he was very kind and courteous. Great refreshments!
November 23, 2019
roxy220 "Car buying experience "
Khan was really helpful, and worked with us to get us a awesome deal. I'd definitely recommend him, and Elk Grove Nissan to others.
November 21, 2019
ggerlomes "Purchasing a smaller pickup for my father."
My mother didn’t feel pressured to buy and they listened to what she had to say. They were professional and helpful. I would go back and ask for Darian. Thanks.
November 18, 2019
tarynosaurusrex "Matching Altimas"
We purchased our 3rd and 4th Nissans today at Elk Grove Nissan, and YES we would purchase another Nissan - friendly sales people--professional and courteous--without being pushy. Shout out to Darian Lim who helped make our "cars" buying experience an enjoyable one.
November 16, 2019
Choudry "Fun and Exciting"
We went in need of a comfortable car, and Darian was more than helpful. He showed us all the options and made sure we got the best first car for our daughter. He made the stressful car process into an exciting experience.
November 12, 2019
TeNeka "2020 Nissan Altima Purchase`"
This is my second purchase from this particular location. Within two hours I met with John Ryan Driebe (sales), Joe Luiz (manager) and Jambert Corpus (Finance). Initially I took my car in for service and upon leaving I went to obtain pricing on a newer model. John met me with a smile and agreed to help. He took his time and searched for exactly what I ...
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November 11, 2019
katiechambers60 "Amazing "
We went here to find a new truck. We didn’t expect to find one and Khanh was amazing ! He made us laugh and made us feel so comfortable. Made sure we were super happy the whole time.
November 10, 2019
vtausinga "Made it easy"
Very good experience
Didnt force us to buy something we didnt want and made sure we stayed in our budget
Showed us only what we wanted to see and made sure we were happy with our choice
November 06, 2019
Edgar "2019 NISSAN ALTIMA SV"
I can not express enough how Amazing dealing with Elena Flores. First time I have met her to take my car for service. She made me feel comfortable and worry free about my car. She took care of everything from attending to my needs, educate me about the problem of my car to getting me a loaner. Through out the time that my car was down for ...
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November 02, 2019
Ms Washington "Superior Customer Service "
Nov. 1, 2019
Hello my name is Penny Washington I think management should know about excellent Customer Service when I bring my Nissan Sentra for Service. I like being assisted by Elena Flores she has skilled interpersonal skills. Elena Flores has excellent Customer Service she always does a good job she is a good listener and good problem solver.
...
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October 24, 2019
jersiebiacan "Excellent service and very professional "
Highly recommended, Very friendly and helpful staff . Khan Ho has a positive attitude in dealing with customers. Warren Santos referred us to Nissan and we are very satisfied with the service.
October 24, 2019
Jessica P. "Nissan of EG is awesome!! Lucy ..."
Nissan of EG is awesome!! Lucy and Dave made the process of my lease buy out quick and painless. Lucy was extremely pleasant to talk with and Dave was thorough and helpful with the processing. They were honest and gave me a fair deal. Thank you, Nissan of Elk Grove! I love my car and would highly recommend you to friends and family....
October 24, 2019
Denise P. "I just want to comment on how amazing ..."
I just want to comment on how amazing my customer experience was especially after a horrible experience at GMG. We went in looking for a commuter and Peter P. helped us and got us in the vehicle we wanted for the term we wanted and under the monthly payment we wanted. Also, the finance manager Dave was great! Made us all feel welcome...
October 17, 2019
BoyMom "Superb Experience!"
I found the car I wanted on autotrader.com and shortly after requesting information, I received a call. I set up an appointment and decided to stop in a few days earlier. I was welcomed by Thomas and it was a smooth experience. We went for a test drive and the salesman and the guys and gals in the back did their best to get me the best loan possible. ...
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October 15, 2019
David V. "Thanks to Elk Grove Nissan they ..."
Thanks to Elk Grove Nissan they have been our number 1 guys to service all our Nissan needs. Had a simple oil change etc. .... John Brooks was very efficient yesterday as always, courteous and professional. We have had 300z,350z and currently 370z and are waiting for the next edition of Z,s...Elk Grove Nissan..... John Brooks and t...
October 14, 2019
Eduardo "Great People and Excellent Service"
I was assisted by Elena Flores who was very knowledgeable, polite and respectful when I came in to the office about my problem with the Check Engine Light, not only was she able to coordinate the service in a timely manner and provide a good and courteous service as well. Highly recommend this company, their cars and excellent service. You won't get ...
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October 13, 2019
Pthoong1 "Great experience"
Thomas and Jambert made this car biking experience the easiest and smoothest. Great service. Fast. Outgoing guys and made sure the entire time that we were taken care of. Walked out with such a good deal on a new used 2019 vehicle! Will definitely recommend!
October 13, 2019
Kimberly "Customer service comes first"
Elk Grove Nissan is the Customer service model all retail businesses should follow. John Ryan has exceptional vehicle knowledge and highlights overlooked features. He is definitely who I will refer friends and family to for vehicle purchase needs with a caring, friendly presence. Jambert made our paperwork process smooth and easy too. Couldn’t ask for a ...
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October 12, 2019
Vince "Knowledgeable and efficient "
Jay was knowledgeable and communicated all the information in a way that we could make informed decisions. He is definitely not the typical salesman at some dealerships. Thanks for a pleasant experience
October 11, 2019
ronniepoo7 "Ralph provided excellent service."
I was deeply impressed with the outstanding service provided by Ralph. He is courteous and efficient. He represents the company very well and is an asset.
October 07, 2019
martinezcelia23 "Wonderful"
Peter is a great salesman I strongly recommend that you go see him if you are looking to purchased a car. He made me feel at ease took extra time to explain the details of the car I was purchasing. Even after leaving the dealership with my new car he still takes the time to check on me in case I have any questions. Great Guy
October 05, 2019
jesseturner08 "Buy from Mitch"
Mitch Soneja is the best person to buy your new car from. He’s less of a car salesman and more of a friendly helper, while you purchase your vehicle!
October 04, 2019
dnvnk1983 "Awesome and great sales person"
Hey any one want best deal go and find Peter Phan. Best response and great respect.
Good and I find the best deal after shopping about 3 months in Sacramento, Stockton and Lodi.
Finally found the best deal at Elk Grove Nissan.
Thank you Phan Peter.
October 04, 2019
edwin.chand "Very helpful and showed great dedication "
Peter was great with explaining all the processes and guided through the choice of the vehicles.
Maria in finance was awesome and explained options for coverages on the warranty. Overall great dealer service and that’s why we returned to buy another car from them. Thank you.
October 03, 2019
Julie "Elena provided excellent customer service and kept me..."
Elena provided excellent customer service and kept me updated often regarding the status of my car; the mechanic manager was very helpful and kind. Great job!
October 02, 2019
Dollyd "It was great"
Our sales person Claudia Ayala was great . She has good customer service alway has smile on her face at all time . She explain everything to us about the car. Great job Claudia Ayala keep smiling.
